Guarantee conditions, Standard guarantee conditions, Exclusions – Zanussi AG125 User Manual

Page 22: European guarantee

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ZM 24ST

GB

Standard guarantee conditions

We, Zanussi, undertake that if within 24 months of
the date of the purchase this Zanussi appliance or
any part thereof is proved to be defective by reason
only of faulty workmanship or materials, we will, at
our option repair or replace the same FREE OF
CHARGE for labour, materials or carriage on
condition that:
• The appliance has been correctly installed and

used only on the electricity supply stated on the
rating plate.

• The appliance has been used for normal domestic

purposes only, and in accordance with the
manufacturer’s instructions.

• The appliance has not been serviced, maintained,

repaired, taken apart or tampered with by any
person not authorised by us.

• All service work under this guarantee must be

undertaken by a Zanussi service centre.

• Any appliance or defective part replaced shall

become the Company’s property.

• This guarantee is in addition to your statutory and

other legal rights.

Exclusions

This guarantee does not cover:
• Damage or calls resulting from transportation,

improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.

• Costs incurred for calls to put right machines im-

properly installed or calls to machines outside the
United Kingdom.

• Appliances found to be in use within a commercial

or similar environment, plus those which are subject
to rental agreements.

• Products of Zanussi manufacture which are not

marketed by Zanussi.

European Guarantee

If you should move to another country within Europe
then your guarantee moves with you to your new
home subject to the following qualifications:

The guarantee starts from the date you first
purchased your product.

The guarantee is for the same period and to the
same extent for labour and parts as exist in the
new country of use for this brand or range of
products.

This guarantee relates to you and cannot be

transferred to another user.

Your new home is within the European Community
(EC) or European Free Trade Area.

The product is installed and used in accordance
with our instructions and is only used domestically,
i.e. a normal household.

The electrical supply complies with the specifica-
tion given in the rating label.

The product is installed taking into account
regulations in your new country.

Before you move, please contact your nearest
Customer Care centre, listed below, to give them
details of your new home. They will then ensure that
the local Service Organisation is aware of your move
and able to look after you and your appliances.

France

Senlis

+33 (0)3 44 62 29 29

Germany Nürnberg

+49 (0)800 234 7378

Italy

Pordenone

+39 (0)0434 39 4700

Sweden

Stockholm

+46 (0)8 672 53 90

UK

Slough

+44 (0)1753 219897

Guarantee conditions

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