Guarantee conditions, Zanussi guarantee conditions, Exclusions – Zanussi ZCE 641 User Manual

Page 17: European guarantee

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17

Zanussi Guarantee Conditions

We, Zanussi, undertake that if, within 12 months of the
date of the purchase, this Zanussi appliance or any part
thereof is proved to be defective by any reason only of
faulty workmanship or materials, we will, at our option,
repair or replace the same FREE OF ANY CHARGE for
labour, materials or carriage on condition that:
* The appliance has been correctly installed and used

only on the gas and electricity supply stated on the
rating plate.

* The appliance has been used for normal domestic

purpose only, and in accordance with the
manufacturer's instructions.

* The appliance has not been serviced, maintained,

repaired, taken apart or tampered with by any person
not authorised by us.

* All service work under this guarantee must be

undertaken by a Zanussi Service Centre.

* Any appliance or defective part replaced shall

become the Company's property.

* This guarantee is in addition to your statutory and

other legal rights.

Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours, in which case a premium will be charged.

Exclusions

This guarantee does not cover:
* Damage or calls resulting from transportation,

improper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.

* Costs incurred for calls to put right an appliance

which is improperly installed or calls to appliance
outside European Community (EC) or European Free
Trade Area.

* Appliances found to be in use within a commercial

or similar environment, plus those which are the
subject to rental agreements.

* Products of Zanussi manufacture which are not

marketed by Zanussi.

European Guarantee

If you should move to another country within Europe then
your guarantee moves with you to your new home
subject to the following qualifications:
* The guarantee starts from the date you first

purchased your product.

* The guarantee is for the same period and to the same

extent for labour and parts as exist in the new country
of use for this brand or range of products.

* This guarantee relates to you and cannot be

transferred to another user.

* Your new home is within the European Community

(EC) or European Free Trade Area.

* The product is installed and used in accordance with

our instructions and is only used domestically, i.e. a
normal household

* The product is installed taking into account

regulations in your new country.

Before you move, please contact your nearest Customer
Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look after
you and your appliances.
France

Senlis

+33 (0) 3 44 62 29 29

Germany

Nürnberg

+49 (0) 800 234 7378

Italy

Pordenone

+39 (0) 0434 39 4700

Sweden

Stockholm

+46 (0) 8 672 53 90

UK

Slough

+44 (0) 1753 219897

Guarantee Conditions

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