3Com 3CNJPSE24 User Manual
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About This Guide
Ethernet Power Supply User s Guide
iii
Knowledgebase Web Services
This interactive tool contains technical product information
compiled by 3Com expert technical engineers around
the˚globe.˚Located on the World Wide Web at http://
knowledgebase.3com.com, this service gives all 3Com customers
and partners complementary, around-the-clock access˚to technical
information on most 3Com products.
3Com FTP Site
Download drivers, patches, software, and MIBs across the Internet
from the 3Com public FTP site. This service is available 24 hours a
day, 7 days a week.
To connect to the 3Com FTP site, enter the following information
into your FTP client:
• Host name: ftp.3com.com
• User name: anonymous
• Password: <your Internet e-mail address>
NOTE: You do not need a user name and password with Web
browser software, such as Netscape Navigator and Microsoft
Internet Explorer.
Support from Your Network Supplier
If you require additional assistance, consult your network supplier.
Many suppliers are authorized 3Com service partners who are
qualified to provide a variety of services, including network
planning, installation, hardware maintenance, application training,
and support services.
When you contact your network supplier for assistance, have the
following information ready:
• Product model name, part number, and serial number
• A list of system hardware and software, including revision
levels
• Diagnostic error messages
• Details about recent configuration changes, if applicable
If you are unable to consult your network supplier, see the
following section on how to contact 3Com.