Troubleshooting & service – Activeforever RemRest 901 CPAP Machine User Manual

Page 6

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6

RemRest

Problem

Possible Causes

Remedies

Unit will not run

Unit not plugged into a

Plug unit into a “live” outlet

“live” outlet

Power cord not connected

Firmly attach AC or DC cord

properly

Hardware problem

Call Dealer for service

No air comes out while

Air filter is plugged

Clean or replace the filter

the unit is on

Air inlet is blocked

Remove obstruction or

reposition the unit so the

inlet is not blocked.

Flexible hose not connected

Connect flexible hose to

to device.

device.

Unit plugged in but device

Verify the “green” light is on;

not turned on

if not, push the on/off button

Keypad buttons do not

Hardware problem

Call Dealer for service

respond when pressed

Unit is excessively noisy

Unit blower is out of balance

Call Dealer for service

or bearing is bad

Unit pressure won’t

Hardware problem

Call Dealer for service

stabilize

Unit won’t initiate

Hardware problem

Call Dealer for service

technician mode

Tier 2 & 3 Only:

Hardware problem

Call Dealer for service

LCD Display does not

work or shows garbled

or missing segments

Tier 2 & 3 Only:

Hardware problem

Call Dealer for service

Error (1-5) Message

Tier 2 & 3 Only:

The internal data code light

Green starts to blink

must be read by the

(3 seconds on/1

technician. Consult your

second off)

dealer manual.

Troubleshooting & Service

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