Customer support, Caterpillar – Milton CAT 994F User Manual

Page 15

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Machine Selection. Make detailed
comparisons of the machines you
are considering before you buy.

Purchase. Look past initial price.
Consider the financing options
available, as well as day-to-day
operating costs. This is also the time
to look at dealer services that can be
included in the cost of the machine
to lower equipment owning and
operating costs over the long run.

Financing. Your dealer is expert at
arranging affordable financing options
for all Caterpillar products.

Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan that meets
specific needs. These plans can cover
the entire machine, including work
tools, to help protect your investments.

Product Support. You will find nearly
all parts at your dealer parts counter.
Cat dealers use a worldwide computer
network to find in-stock parts to minimize
machine downtime. Cat reman parts
offer the same warranty and reliability
as new products at cost savings of 40
to 70 percent.

Operation. Improving operating
techniques can boost your profits.
Your Cat dealer has training videotapes,
literature, and equipment training
courses to help you increase productivity.

Maintenance Services. Choose from
your dealer’s range of maintenance
services when you purchase your
machine. Repair option programs
guarantee the cost of repairs up front.
Diagnostic programs such as S

O

S

SM

coolant sampling and technical analysis
help you avoid unscheduled repairs.

Replacement. Repair, rebuild or replace?
Your Cat dealer can help you evaluate
the cost involved so you can make the
right choice.

www.cat.com. For more complete
information on Cat products, dealer
services, and industry solutions,
visit us on the web at www.cat.com.

15

Customer Support

Caterpillar

®

dealers have what it takes to keep mining machines productive.

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