After-sales service, Electrical connection – Whirlpool WBE3411A+W User Manual

Page 10

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Is the automatic ice maker ON/OFF button set

to ON?

Make sure the lever of the automatic ice maker,

inside the freezer compartment, is not turned to

OFF, i.e. in the horizontal position (on some

models).

Is the water turned on? Is water getting to the

automatic ice maker?

Is there a water filter installed on the appliance

(on some models)? This filter may be clogged or

installed incorrectly. First, check the filter

installation instructions to ensure that the filter

was installed correctly and is not clogged. If

installation or clogging is not a problem, call a

qualified person or a technician.

If there is water in the defrost pan:

This is normal in hot, damp weather. The pan can

even be half full. Make sure the appliance is level

so that the water does not overflow

If the edges of the appliance cabinet, which

come in contact with the door seal, are warm

to the touch:

This is normal in hot weather and when the

compressor is running.

If the light does not work:

Have you checked the protection devices and

fuses of the electrical system in your home?

Is the power cable plugged into a live socket with

the proper voltage?

Has the light bulb burnt out?

In the case of burnt-out bulbs:

1. Always unplug the appliance from the mains.

2. See chapter “Maintenance and Cleaning”.

If the motor seems to run too much:

Is the condenser free of dust and fluff?

Are the doors properly closed?

Are the door seals properly fitted?

On hot days or if the room is warm, the motor

naturally runs longer.

If the appliance door has been left open for a

while or if large amounts of food have been

stored, the motor will run longer in order to cool

down the interior of the appliance.

Motor running time depends on different things:

number of door openings, amount of food

stored, temperature of the room, setting of the

temperature controls.

If the appliance temperature is too high:

Are the appliance controls correctly set?

Has a large amount of food been added to the

appliance?

Check that the doors are not opened too often.

Check that the doors close properly.

Make sure that air flow vents inside the

compartment are not blocked, as this prevents

the circulation of cold air.

If there is moisture build-up:

Make sure that air flow vents inside the

compartment are not blocked, as this prevents

the circulation of air.

Make sure that the food is properly packaged.

Dry any dampness on food containers before

placing them in the appliance.

Check that the doors are not opened too often.

When the door is opened, humidity from the

room air enters the appliance. The more often

the door is opened, the faster humidity builds up,

especially when the room itself is very humid.

If the room is very humid, it is normal for

moisture to build up inside the refrigerator.

If the doors do not open and close properly:

Check that food packages are not blocking the

door.

Check that the internal parts or automatic ice

maker are not out of position.

Check that the door seals are not dirty or sticky.

Ensure the appliance is level.

AFTER-SALES SERVICE

Before contacting After-Sales Service:

Switch the appliance on again to see if the problem

has been solved. If it has not, disconnect the

appliance from the power supply and wait for about

an hour before switching on again.

If, after performing the checks described in the

Troubleshooting Guide and switching the appliance

on again, your appliance still does not work properly,

contact the After-sales Service, explain the problem.

Specify:

the model and appliance serial number (stated on

the rating plate),

the nature of the problem,

the Service number (the number after the word

SERVICE on the data plate on the inside of the

appliance),

your full address,

your telephone number and area code.

Note:

The direction of door opening can be changed.

If this operation is performed by After-sales

Service it is not covered by the warranty.

ELECTRICAL CONNECTION

1) For Great Britain only

Warning - this appliance must be earthed

Fuse replacement

If the mains lead of this appliance is fitted with a BS

1363A 13amp fused plug, to change a fuse in this

type of plug use an A.S.T.A. approved fuse to BS

1362 type and proceed as follows:

1. Remove the fuse cover (A) and

fuse (B).

2. Fit replacement 13A fuse into

fuse cover.

3. Refit both into plug.

Important:

The fuse cover must be refitted

when changing a fuse and if the fuse

cover is lost the plug must not be

used until a correct replacement is fitted.

Correct replacement are identified by the colour

insert or the colour embossed in words on the base

of the plug.

Replacement fuse covers are available from your

local electrical store.

2) For the Republic of Ireland only

The information given in respect of Great Britain

will frequently apply, but a third type of plug and

socket is also used, the 2-pin, side earth type.

3) Socket outlet / plug (valid for both countries)

If the fitted plug is not suitable for your socket

outlet, please contact Whirlpool Service for further

instruction. Please do not attempt to change plug

yourself. This procedure needs to be carried out by

a qualified Whirlpool technician in compliance with

the manufactures instructions and current standard

safety regulations.

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