Users forum, Customer support, Support hours – Universal Audio UAD SYSTEM ver.6.3.2 User Manual

Page 14: Phone support, Online support, Factory address, Main website, Feedback

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UAD System Manual

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Chapter 1: Introduction

Users Forum

The unofficial UAD Powered Plug-Ins users forum, for the exchange of tips and
information, is on the world wide web at:

www.studionu.com/uadforums

Customer Support

Customer support is provided by Universal Audio staff to all registered UAD
Powered Plug-Ins users (see

“Registration” on page 41

for details).

Support Hours

Our support specialists are available to assist you via email and telephone
during our normal business hours, which are from 9am to 5pm, Monday
through Friday, Pacific Standard Time.

Phone Support

Customer Service & Technical Support
USA toll-free: 877-MY-UAUDIO (1-877-698-2834)
International: +1-831-440-1176
FAX: +1-831-461-1550

Online Support

To request online support, please visit our support page, then click the blue
“Submit Support Ticket” button in the right column to create a help ticket:

• www.uaudio.com/support

Factory Address

Universal Audio, Inc.
1700 Green Hills Road
Scotts Valley, CA 95066-4926
USA

Main Website

www.uaudio.com

Feedback

Your feedback on the performance and features of UAD Powered Plug-Ins is
very important to us. Please send your comments and suggestions to us. Com-
ments (not technical support issues) may be sent to:

[email protected]

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