C2G 30534 USB 2.0 VGA Adapter - Manual (Page 7)

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APPENDIX
Frequently Asked Questions (FAQ)
Q: Why can’t I make the USB 2.0 to VGA Adapter the primary display?
A: Some video cards ship their product with a utility that prevents other video cards from
being set as the primary card. Check the bottom right hand corner taskbar for the utility.
Disable the utility before switching the USB 2.0 to VGA adapter to be the primary
display.
Q: Why won’t my DVD player work when I move it over to the extended display?
A: Some DVD playback software packages do not support playing on a second display
adapter of any kind.
Q: Why won’t my video play on Media Player if I move it over to the extended desktop?
A: Check that you have moved the Media Player window completely over to the second
screen.
Q: Why won’t my mouse move pass the right side of the screen as it should on extended
desktop?
A: Check the display settings and make sure that your display number ‘2’ is on the right
side of display number ‘1’. You can rearrange how Windows treats each display in
relation to each other in the Display Properties Settings.
Q: There are lines running horizontally up and down my screen.
A: This is due to a low refresh rate setting. You can change this in the “Display Properties”,
“Settings”, “Advanced”, “Monitor”. Make sure you select the USB 2.0 VGA Device first
and not set the refresh rate higher than what your monitor can support. This may
damage your monitor. You can also try to reset/refresh/resynchronize your monitor.
Q: Direct3D does not work.
A: This is a current limitation of the adapter. Please check for driver updates in the future
to add support for this. If your application requires this, please use the main display
adapter.
Q: Why won’t the Adapter work on Windows Vista 64 bit version?
A: Currently, the driver is compatible with Windows Vista 32 bit version only. Please check
for the driver updates in the future.