C2G 30534 USB 2.0 VGA Adapter - Manual (Page 8)

8
Troubleshooting Tips
The following troubleshooting tips may help if you are experiencing any issues. Contact
Cables To Go Technical Support for additional help if needed.
- Check to make sure that all connectors are plugged in correctly.
- Make sure that the USB port that you are using is USB 2.0.
- Check to see that the monitor is connected correctly and the power is ON.
- Try connecting the adapter directly to the computer instead of through a hub.
- Unplug all other USB devices from the system.
- Make sure you restart your computer after the driver installation.
- Unplug the adapter and re-insert it.
- Try a different USB 2.0 port and/or computer
- Check the website, www.cablestogo.com, to make sure you have the latest drivers.
- Reset/refresh/resynchronize your monitor.
- If you have problems during the boot up process, start your computer in Safe Mode
and uninstall the driver. Hold the CTRL key until the Windows startup menu
appears and select Safe Mode.
- As there is a limitation, the USB 2.0 VGA Adapter cannot be used for the viewing of
DVD video movie except for the Media Player Classic software on Windows Vista.
- It may disable the main display when you access the Primary function on part of
graphic cards of Intel solution.
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owners. Features, performance and specifications are subject to change without notice. Product may not be
exactly as shown in the diagrams.