1 warranty, 2 contact information, Ordering and technical support – YSI Data Scout User Manual

Page 30: 0 support information

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YSI Incorporated

Data Scout

30

4 . 0 S U P P O R T I N F O R M A T I O N

4.1 WARRANTY

The YSI Level Scout Instrument is warranted for two (2) years from date of purchase by the end user against defects in materials and workmanship,
exclusive of batteries and any damaged caused by defective batteries. YSI Level Scout cables and suspension wires are warranted for two (2) years from
date of purchase by the end user against defects in material and workmanship. YSI Level Scout systems (instrument & cable/wire) are warranted for 1
year from date of purchase by the end user against defects in material and workmanship when purchased by rental agencies for rental purposes.

Within the warranty period, YSI will repair or replace, at its sole discretion, free of charge, any product that YSI determines to be covered by this
warranty.

To exercise this warranty, write or call your local YSI representative, or contact YSI Customer Service in Yellow Springs, Ohio at +1 937-767-
7241(800-897-4151 US). Send the product and proof of purchase, transportation prepaid, to the Authorized Service Center selected by YSI. Repair
or replacement will be made and the product returned, transportation prepaid. Repaired or replaced products are warranted for the balance of the
original warranty period, or at least 90 days from date of repair or replacement.

LIMITATION OF WARRANTY

This Warranty does not apply to any YSI product damage or failure caused by:

1) failure to install, operate or use the product in accordance with YSI's written instructions;

2) abuse or misuse of the product;

3) failure to maintain the product in accordance with YSI's written instructions or standard industry procedure;

4) any improper repairs to the product;

5) use by you of defective or improper components or parts in servicing or repairing the product;

6) modification of the product in any way not expressly authorized by YSI.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YSI'S LIABILITY UNDER THIS WARRANTY IS LIMITED
TO REPAIR OR REPLACEMENT OF THE PRODUCT, AND THIS SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY
DEFECTIVE PRODUCT COVERED BY THIS WARRANTY. IN NO EVENT SHALL YSI BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECTIVE PRODUCT COVERED BY
THIS WARRANTY.

4.2 CONTACT INFORMATION

ORDERING AND TECHNICAL SUPPORT

Telephone: 800 897 4151 (USA)
+1

937

767

7241

(Globally)

Monday through Friday, 8:00 AM to 5:00 ET


Fax:

+1

937

767

9353

(orders)

+1 937 767 1058 (technical support)


Email:

[email protected]


Mail:

YSI Incorporated

1725

Brannum

Lane

Yellow

Springs,

OH

45387

USA


Website:

www.ysi.com

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