Andrew James AJ000367 Premium Hand Mixer User Manual
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UK and EU Guarantee
Your new Andrew James product comes with a 24 month guarantee and a 2 year
fixed warranty, effective from receipt confirmation. Your receipt or order number is
required as proof of purchase date so it is imperative that you keep it safe. This
guarantee only applies if the item has been used solely for the use intended, and all
instructions have been followed accordingly. Please note this product is only for
domestic use only and is not for commercial use. Abuse of your product will
invalidate the guarantee. Returned goods can only be accepted if repackaged
properly within the original colour product box, and presented with the original
receipt of sale/order number. This does not affect your statutory rights. Returned
products must be cleaned and returned to us in as close to delivery condition as
possible. If your product develops a problem within the first 12 months of the fixed
warranty, we will pay all shipping costs to have it returned to us. After 12 months
the customer will be liable for the cost of returning the product to us. We will then
pay to have the repaired/replaced item shipped back to the customer. If you wish to
return your item for a full refund, you have the right to do so within the first 7 days.
For our returns policy please go toCustomers
are responsible for any taxes applied to our products when they are shipped outside
of the EU. All of our prices are inclusive of VAT. Once a product has been returned
to us, we will aim to repair or replace it within 30 days of receipt. The guarantee
does not cover any defect arising from improper use, damage, build-up of lime scale
or repair attempts made by third-parties. Also, the guarantee does not cover normal
wear and tear of individual parts.
Disposal of the appliance
Please note that this Andrew James product is marked with symbol:
This means that this product must not be disposed of together with
ordinary household waste, as electrical and electronic waste must be
disposed of separately. In accordance with the WEEE directive, every
member must ensure correct collection, recovery, handling and
recycling of electrical and electronic waste. Private households in the EU can take
used equipment to special recycling stations free of charge. In certain member
states used apparatus can be returned to the dealer where they were bought on the
condition you buy new products. Contact your retailer, distributor or the municipal
authorities for further information on what you should do with electrical and
electronic waste.