F. specifications, H. warranty information, G. troubleshooting & service – NXG Technology NX-BAS-500 User Manual

Page 8: Nx-bas-500 powered subwoofer limited warranty, Limitation of implied warranties, Exclusion of certain damages, This warranty does not cover, Warranty service, Caring for your nx-bas-500

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H. WARRANTY

INFORMATION

NX-BAS-500 Powered

Subwoofer Limited Warranty

If the NXG speaker system proves to be defec-

tive in workmanship or materials within two

years from the date of the original customer’s

purchase, we will, at our option, repair or replace

the defective product.

Limitation of Implied Warranties

Any implied warranties, including warranties of

merchantability and fitness for a particular pur-

pose, are limited in duration to the length of this

warranty.

Exclusion of Certain Damages

NXG’s liability for any defective product is limited

to repair or replacement of the product at our

option. NXG shall not be liable for incidental or

consequential damages of any kind or charac-

ter because of product defects. Some states do

not allow limitations on how long an implied

warranty lasts and/or do not allow the exclusion

or limitation of incidental or consequential dam-

ages, so the above limitations and exclusions

may not apply.

This Warranty Does Not Cover:

• Damage caused by abuse, accident, misuse,

negligence, or improper operation.

• Any product whose serial number has been

altered, defaced, or removed.

• Products that have been altered or modified.

• Normal wear and maintenance.

• Damages caused by shipping. (All claims for

shipping damage must be made with the

carrier.)

Warranty Service

Warranty service must be performed by an

authorized service center, usually an NXG

speaker systems dealer or its authorized agent.

You may obtain a list of authorized service cen-

ters by contacting NXG. All warranty repairs

must be accompanied by the original bill of

sales. No other document is acceptable or is

required. This warranty gives you specific legal

rights, and you may also have other rights which

vary from state to state.
NXG reserves the right to revise speaker system

specifications without notice.

8

©2012 NXG

G. TROUBLESHOOTING

& SERVICE

Before returning your NX-BAS-500 for service, you

can save time (and often embarrassment) by checking

for a few problems that are most often encountered.
Power light is not lit. No sound.

1. Is your NX-BAS-500 plugged in to a live AC wall

socket?

2. Is the power switch on?

3. Has the NX-BAS-500 overheated and shut off

temporarily?

No sound from either set of speakers.

1. Are your other components turned on?

2. Is the receiver, preamp, or TV set to the appro-

priate input and is that sound source playing?

3. Do you have an unconnected tape monitor

selected?

4. Is the NX-BAS-500 correctly connected to your

receiver, preamplifier, integrated amplifier, or TV

and turned on?

Sound comes from main speakers but not the

subwoofer

1. Is the NX-BAS-500 turned on (power light in the

green mode) and VOLUME control turned up?

2. Check the speaker connections for small strands

of wire touching both terminals.

3. Some digital receivers only send a sub out signal

when in the movie or digital mode. In the 2 channel

(stereo music) mode, no sub out signal is sent to

the sub.

You may need to set your main speakers to “small”

mode in your receiver setup to get the receiver’s

subwoofer output to turn on. Check your receiv-

er’s owner’s manual for subwoofer operation.

4. For digital receivers – make sure the subwoofer

is “ON” and the subwoofer level is set to “0dB”

or greater.

Sound comes from the subwoofer but not your

main speakers

1. • Confirm that the power amplifier is turned on.

• Check the RCA patch cord

• Check the speaker wire connections between

the receiver and main or satellite speakers.

Bass is muffled or weak

1. Check speaker wire polarity of all connections.

2. Reposition your subwoofer. At some points in

the room, its output may be cancelled by the

geometry of the room. Moving the NX-BAS-500

can eliminate this problem.

Please refer to Item 10 in the Safety Instructions

for conditions that ALWAYS require service by

qualified personnel.

If you have tried all the above and still cannot

get the NX-BAS-500 to operate properly,

consult your dealer or contact NXG tech support

at [email protected]

Amplifier Power

500 watts – Dynamic Power
System Design

Vented Enclosure
Woofer

12˝ high-excursion, forward-firing

woofer with rose-gold injection-molded

metallic-anodized cone and

Polymeric surround
Sensitivity (1 Watt @ 1 Meter)

90 dB
Frequency Response

18Hz - 120Hz Variable
Input Options

LFE/RCA Line Level
Input Impedance

LFE/RCA Line Level: 22K ohms
Controls

Power, Volume, Auto-On, Phase,

Crossover Frequency
Variable Crossover

40 - 120Hz
Video-Shielded

No
Dimensions

17

5

/

8

˝ H x 14

3

/

4

˝ W x 17

5

/

8

˝ D

(448 mm H x 375 mm W x 448 mm D)
Finish

Satin Black
Net Weight

40 lbs. (18 kg)

F. SPECIFICATIONS

Caring for Your

NX-BAS-500

The NX-BAS-500 enclosure is finished

in a very high-quality polyurethane fin-

ish that is both attractive and excellent

protection for the wood cabinet. To

remove dust, finger prints, and light

water marks you can use a soft, dry

cloth. Never use a solvent like paint

thinner, Ketone, gasoline, MEK, lighter

fluid, etc., on the enclosure surface or it

will cause permanent damage.

Scottsdale, AZ

email: [email protected]

web: nxgtechnology.com

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