Atec Agilent-E5100A - Manual (Page 12)

12
Agilent Technologies’ Test and
Measurement Support, Services, and
Assistance
Agilent Technologies aims to maximize the
value you receive, while minimizing your
risk and problems. We strive to ensure that
you get the test and measurement capabili-
ties you paid for and obtain the support you
need. Our extensive support resources and
services can help you choose the right
Agilent products for your applications and
apply them successfully. Every instrument
and system we sell has a global warranty.
Support is available for at least five years
beyond the production life of the product.
Two concepts underlie Agilent’s overall
support policy: “Our Promise” and “Your
Advantage.”
Our Promise
Our Promise means your Agilent test and
measurement equipment will meet its
advertised performance and functionality.
When you are choosing new equipment, we
will help you with product information,
including realistic performance specifica-
tions and practical recommendations from
experienced test engineers. When you use
Agilent equipment, we can verify that it
works properly, help with product operation,
and provide basic measurement assistance
for the use of specified capabilities, at no
extra cost upon request. Many self-help
tools are available.
Your Advantage
Your Advantage means that Agilent offers a
wide range of additional expert test
and measurement services, which you
can purchase according to your unique
technical and business needs. Solve
problems efficiently and gain a competitive
edge by contracting with us for calibration,
extra-cost upgrades, out-of-warranty
repairs, and on-site education and training,
as well as design, system integration,
project management, and other professional
engineering services. Experienced Agilent
engineers and technicians worldwide can
help you maximize your productivity,
optimize the return on investment of your
Agilent instruments and systems, and
obtain dependable measurement accuracy
for the life of those products.
By internet, phone, or fax, get assistance
with all your test and measurement needs.
Online assistance:
www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 800 452 4844
Canada:
(tel) 877 894 4414
(fax) 905 282 6495
China:
(tel) 800 810 0189
(fax) 800 820 2816
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 0800 047 866
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Other Asia Pacific Countries:
(tel) (65) 6375 8100
(fax) (65) 6836 0252
Email: [email protected]
Product specifications and descriptions in
this document subject to change without
notice.
© Agilent Technologies, Inc. 2002
Printed in USA, May 31, 2002
5966-2888E
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