atwood Air Conditioners (13500, 15000) - Manual (Page 13)

ATWOOD AIR CONDITIONER LIMITED WARRANTY
Atwood Mobile Products warrants to the original owner and subject to the below mentioned
conditions, that this product will be free of defects in material or workmanship for a period of two
years from the original date of purchase. Atwood’s liability hereunder is limited to the replacement
of the product, repair of the product, or replacement of the product with a reconditioned product at
the discretion of the manufacturer. This warranty is void if the product has been damaged by
accident, unreasonable use, neglect, tampering or other causes not arising from defects in
material workmanship. This warranty extends to the original owner of the product only and is
subject to the following conditions:
1. For a period of two years from the date of purchase, Atwood will replace the complete air
conditioner if the coils and plumbing leaks due to corrosion. This warranty includes reasonable
labor charges required to replace the complete air conditioner.
2. For two years from the date of purchase, Atwood will repair or replace any part defective in
material or workmanship. This warranty includes reasonable labor charges, required to remove
and replace the part. Service calls to customer’s location are not considered part of these charges
and are, therefore, the responsibility of the owner.
3. This warranty does not cover items classified as normal maintenance such as cleaning and
replacement of filters.
4. In the event of a warranty claim, the owner must contact, in advance, either an authorized
Atwood Service Center or the Atwood Service Department. Warranty claim service must be
performed at an authorized Atwood Service Center (can be found online @
www.atwoodmobile.com) or as approved by the Consumer Service Department, Atwood
Mobile Products, 1120 North Main St., Elkhart, IN 46514 USA. Phone: (866-869-3116).
5. Return parts must be shipped to Atwood “Prepaid”. Credit for shipping costs will be included
with the warranty claim. The defective parts become the property of Atwood Mobile Products and
must be returned as directed by the Consumer Service Department, Atwood Mobile Products.
6. This warranty applies only if the unit is installed according to the installation instructions, by an
authorized service technician provided and complies with local and state codes.
7. The warranty period on replacement parts is the unused portion of the original warranty period
or ninety (90) days, whichever is greater.
8. Damage or failure resulting from misuse including failure to seek proper repair service,
misapplication, alterations, and water damage are the owner’s responsibility.
9. Atwood does not assume responsibility for any loss of use of vehicle, loss of time,
inconvenience, expense for gasoline, telephone, travel, lodging, loss or damage to personal
property or revenues. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you.
10. Any implied warranties are limited to two (2) years. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. This warranty
gives you specific legal rights and you may also have other rights which vary from state to state.
11. Replacement parts purchased outside of the original air conditioner warranty carries a
90 day warranty. This includes the part at no charge and reasonable labor charges to
replace it.
This Atwood AirCommand air conditioner is designed for use in recreational vehicles for the
purpose of cooling the cabin as stated in the “data plate” attached to the air conditioner. Any
other use, unless authorized in writing by the Atwood Engineering Department, voids this
warranty.