5001说明书2013.3(d), After installation problems, Installation problems – Borg Locks BL 5001 Series User Manual

Page 4: Problem cause, Problems, Solution

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The lever cannot be

rotated after entering

a new code.

Clutch keeps breaking

out.

The latch bolt does

not move smoothly in

and out.

The lever is stiff after

changing the handing

of lock.

After changing the factory

code, one or more of the

coded tumblers are the wrong

way around.

The wrong type of lock case

is being used.

Grub screw may have been

over tightened.

The lock is not installed

correctly.

The lock case may be over sprung to suit non sprung

furniture. If double sprung, remove one of the springs.

O

O

A MINIMUM of 40 ( preferable 45 ) travel is

required on the latch bolt to ensure smooth operation.

Check that the lock is square on the door and

positioned accurately over the lock case. Check that

the lock case is positioned horizontally and parallel to

spindle is too long it may be trapped between the front

and back plate.

If you have changed the handing of the lock then make

sure that the grub screw has not been over tightened:

If the outside lever is

dropping.

The lever has been forcibly

turned & the clutch has

broken out.

Someone may have tried to force entry or has entered

the wrong code and forced the lever to gain entry.

There is a clutch protection system that protects the

lock and the lock case from damage. If the handle is

dropping, then you will need to reset the clutch

mechanism by lifting the lever to the horizontal

position.

If this does not solve the problem please call our

technical support line on 0800 44 88 377.

If a Borg Lock should develop a fault due to manufacture within 1 years from date of purchase

it will be repaired free of charge.

[email protected]

DISCLAIMER. Under no circumstances should the lock be dismantled, as this will invalidate your

warranty.

Ltd.

Please Visit The Borg Locks

Website

fo r further information @ WWW. BORGLOCKS.COM.

Installation Problems

Problem

Cause

After installation problems

Problems

Cause

Solution

Solution

Re-read the code change instruction and check that all

the tumblers have the square notches facing

outwards.

The Borg guarantee

Please call our helpline for spares, repairs and technical advice on 0800 44 88 377 Or E-mail:

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