Brickcom OSD-040 36x Series - Manual (Page 35)

31
6.4 Installing the Plug-In
For the initial access to the camera in Windows, the web browser may prompt the
administrator for permission to install a new plug-in for on Internet Explorer.
Permission request depends on the Internet security settings of the user’s PC or
notebook. If the highest security level is set, the computer may prohibit any
installation and execution attempt. This plug-in has been registered for certificate
and is used to display the video in the browser. Click “Install” to proceed. If the web
browser does not allow the administrator to continue the installation, check the
Internet security option and lower the security levels or contact the networking
supervisor or IT for help.
NOTE – If an error occurred or the plug-in fails to install, it is because the
version of the Electronic Signature is newly released and the VeriSign has not
been submitted to Microsoft Windows update for validation. Therefore,
plug-in will not have its root certificate. If IE discovers that there is no root
certificate after the user’s PC connects to the camera, it will automatically
redirect to VeriSign Web site to download and install the latest root certificate to
make the installation successfully. If the user’s computer is able to connect to
camera but unable to access the internet, then the installation will fail because
the computer will not be able to download the latest root certificate. This
problem can be resolved if computer can be connect to the internet and the
camera at the same time and will not recur when Windows update patches
become available.