BatteryMINDer SureGuard 12212 - Manual (Page 8)

SureCare™ Model 12212
Rev. B-031809 Page 8 P/N VDC12212-MNL
Guarantee and Warranty
NOTE: ALL returns must be authorized by VDC Electronics after speaking to a
VDC Electronics technician at 1-800-379-5579 x206 ET. Please see this page for details.
For Repair or Replacement
In the event that you believe your product may be defective, you MUST speak to a VDC Electronics technician at
1-800-379-5579 x206 (ET) before proceeding further.
If after speaking with our tech support personnel it is necessary to return the unit, you MUST request an RMA
number.
All returns must be authorized by VDC Electronics.
Items must be returned within 10 days after receiving your Return Merchandise Authorization number and
must be packed in the original packaging with manual and all connectors included. Go to our web site
www.batteryminders.com > Service & Support > Warranty > Customer Return Merchandise Authorization Form
and include the filled-out form with your product.
Your Return Merchandise Authorization number must be shown on the return shipping label as follows:
VDC Electronics, Inc.
Returns Department
Attn.: RMA # (Enter Your RMA# Here)
147 D Woodbury Rd.
Huntington, NY 11743
Note: If your questions relate to safety concerns, please contact:
[email protected] or if a potentially hazardous emergency may exist
cease using the product immediately and call (800) 379-5579 ext. 208 (ET) Monday – Friday or
contact our tech support at ext. 206.
Standard operating questions, clearly answered in this manual, will not be answered by
phone.