Troubleshooting tips – Alcatel Carrier Internetworking Solutions 1000 ADSL User Manual
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Problem
Solution
ADSL modem does not work
(visual indicators do not light)
Verify that the ADSL modem is plugged into an
electrical outlet.
Verify that the power switch on the ADSL modem is
turned on.
ATMF connection does not work
Verify that the cable is securely connected to the
ATMF-25 connector.
Ethernet connection does not work Verify that the cable is securely connected to the
10BASE-T connector and that the correct cable type
for Ethernet equipment is being used.
Poor ADSL modem performance
Verify that the ADSL modem is installed as described
in instructions in this user’s guide.
Verify that the ADSL modem has adequate
ventilation. Place the modem on an even, hard
surface. Do not stack books or paper on the modem.
Verify that in-house wiring is routed away from
possible sources of interference, such as electrical
wiring.
Power/Sync LED is solid green,
but no traffic is passing through
Turn the ADSL modem off and on again.
Power/Sync LED remains solid
red
Turn the ADSL modem off and on again.
If problem remains, contact the service provider.
If the troubleshooting tips do not resolve the problem, contact the service provider
for assistance.