Trouble shooting – ELRO DWH SERIES VIDEO SECURITY SYSTEM User Manual

Page 37

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37

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Make sure the camera is power on.

Make sure the monitor has enough charge

/ connect it to AC/DC adaptor.

Move the camera closer to the monitor; it

might be out of range or flip the antenna of

the receiver to obtain best possible

reception.

Make sure the camera is paired to the

correct channel.

Re-“pair” the camera and receiver

Flip the antenna of the receiver to obtain

best possible reception.

Clean the camera lens using lens cleaning

cloth.

The motion sensor not

working

Increase or decrease the sensitivity of the

motion sensor (see page 21).

Check the settings on the RECORD

screen (see page 24).

No recording happens

although it has the

schedule set.

Ensure correct DATE AND TIME has been

set and the Record Schedule setup

correctly.

Ensure the memory card is inserted into

DVR and formatted.

There might be no movement detected,

i.e.: no moving object to trigger the motion

sensor.

Unable to pair the camera

to the receiver

Make sure the camera is power on.

Press and release the pairing button

quickly. Do not press and hold.

Power off the receiver and restart. If power

button does not respond, use a pin to

press the reset button.

A white image

appears at night

The camera's infra-red LEDs shine

invisible light that reflects of surfaces such

as glass will cause white light. Place the

camera on the other side of windows to

TROUBLE SHOOTING

TROUBLE

SOLUTIONS

Screen lock may be on. Tap the Power

button to unlock the screen.

The receiver and

cameras are on but there

is no image on the screen

Poor picture quality

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