Warranty, Customer service & support – Grace Digital GDI-SW2USB Soundwriter User Manual

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Warranty

• Your VICTORIA SOUNDWRITER (GDI-SW2USB) is supported by a limited manufacture

r’s warranty

for product defects in material or workmanship that may be evident under normal use for 1 year

from date of purchase from an authorized franchisee or dealer.

• The warranty stated herein is the only warranty applicable to this product. All other warranties,

expressed or implied are hereby disclaimed and are limited by the written limited warranties

contained herein. Except as provided herein, the manufacturer shall have no liability or responsibility

to a customer or any other person or entity with respect to any liability, loss or damage caused

directly or indirectly by use or performance of the product or arising out of any breach of this

warranty, including, but not limited to, any damages resulting in inconvenience, loss of time, data,

property, or profit or any indirect, special, incidental, or consequential damages, even if the

manufacturer has been advised of the possibility of such damages.

• In the event of a product defect during the warranty period, return of the product and your sales

receipt as proof of purchase date for your unit(s) is required and shall, at the discretions of the

manufacturer, result in: (a) correction of the defect by repair without charge for parts and labor;

(b) replacement with the same or similar design; or (c) refund for the purchase price if purchased

directly and returned within 30 days of purchase. All replaced parts and products, and products,

on which a refund may be made, become the property of the manufacturer. New and reconditioned

parts and products should be warranted for the remainder of the original warranty period.

The warranty does not cover:

(a) damage or failure caused by or attributed to acts of God, abuse, accident, misuse, improper

installation or improper maintenance, alteration, lightning or excessive voltage or current;

(b) any repairs other than those provided by an authorized service facility;

(c) consumables such as fuses or batteries;

(d) cosmetic damage;

(e) transportation, shipping or insurance costs;

(f) costs of product removal, installation, set-up, service adjustment or re-installation.

• Customers are responsible for any shipping costs related to product return, repair and/or refund.

• Warranty terms may be revised without notification at the discretion of the manufacturer.

Customer Service & Support

Should you have a qestion regarding your unit please visit us at:

www.gracedigitalaudio.com or http://gracesupport.com and click on “submit email”

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