Clear-Com ICS-1016E - Manual (Page 23)

Clear-Com Communication Systems
ICS 1008E/1016E Intercom Panel Instruction Manual 3 - 1
MAINTENANCE
This section provides panel microprocessor resetting instructions,
troubleshooting guidelines, assembly drawings, schematics, and
component lists.
PANEL RESET
If the panel is acting erratically, try resetting it by unplugging the panel
from AC power and reconnecting or by simultaneously pressing the
“Mic,” “Speaker,” and up and down arrow buttons.
TROUBLESHOOTING
When experiencing the symptoms listed below, attempt the following
solutions in the order outlined. The solutions are listed in order of
difficulty with the first being the most simple and easy. For
troubleshooting guidelines for the entire system, see the “Overview”
chapter of this manual.
The panel’s front-panel indicators fail to light
1. Check mains AC power into the panel.
2. Ensure the external power supply is properly connected to the
panel.
3. Replace the panel.
The LED behind the talk/listen button does not light when the key is
pressed
1. Ensure the button has a label assigned to it (the LED indicator will
not light without an assigned label).
2. Reset the panel.
3. Replace the panel.
The panel appears to activate talk paths, but other panels can’t hear the
panel operator
1. Check “Mic On/Off” and “Panel Mic” buttons to ensure the intended
microphone is selected and on.
2. If the correct microphone is turned on, ensure the panel audio has
not been muted externally through the logic inputs.
3. Make sure the panel has not been defined as a nearby panel.
4. Enable eavesdropping on the panel.
5. Test the integrity of the panel’s audio path by temporarily setting a
forced listen to it.
6. Reset the panel.
7. Replace the panel.
No audio from the panel’s speaker
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