INSTEON Mini Remote Switch 2342-242/2444A3WH, 2342-442, 2342-542 Manual User Manual

Page 14

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2342-242/2444A3, 2342-442, 2342-542 Rev: 1/21/2014 7:24 AM

Problem

Possible Cause

Solution

Large appliances, such as refrigerators
or air conditioners, may be producing
electrical noise on the power line

Install a power line noise filter (e.g. #1626-10) to
filter electrical noise and minimize signal attenuation

Other electrical devices, such as
computers, televisions, or power strips,
may be absorbing the INSTEON signal

Mini Remote will not turn a
Responder On (it may turn
it off)

Ramp Rate may be Extremely Slow
Or
Responder may be Linked at OFF

Re-link to responder with fast Ramp Rate

Responder’s Load doesn’t
appear to turn on right
away

The Ramp Rate may be set too slow.

Re-link to responder with fast Ramp Rate

Responder(s) is taking a
long time to respond to a
Mini Remote

Mini Remote may be sending
commands to a responder(s) that is no
longer in use

Remove all unused Responders from the Mini
Remote. HINT: If you are using home automation
software, you can easily check scene membership
and eliminate unnecessary Links

If the above doesn’t work, try the solutions for “Mini
Remote will not turn a Responder On”

Mini Remote blinks red
after I turn a scene On or
Off

One or more scene members not
responding
Or
One or more scene members not
responding AND HouseLinc (or other
software) is attempting to communicate
to Mini Remote

Monitor for recurrence and if recurs:

a)

Remove all scene responders that are no
longer in use, or

b)

Add INSTEON devices for better signaling

Mini Remote will not
respond

Something may have caused the Mini
Remote to unexpectedly stop
responding

Power cycle: Turn unit Off (slide switch to left), wait
10 seconds and turn back on

Perform a factory reset on Mini Remote

If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are having, please
call: 866-243-8022

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