Apple iPad - Manual (Page 6)

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EXCLUSIONS AND LIMITATIONS This Limited Warranty applies only
to the hardware product manufactured by or for Apple that can be
identified by the “Apple” trademark, trade name, or logo affixed to it. The
Limited Warranty does not apply to any non-Apple hardware product
or any software, even if packaged or sold with the Apple hardware.
Manufacturers, suppliers, or publishers, other than Apple, may provide
their own warranties to the end user purchaser, but Apple, in so far as
permitted by law, provides their products “as is”. Software distributed by
Apple with or without the Apple brand name (including, but not limited
to system software) is not covered under this Limited Warranty. Refer to
the licensing agreement accompanying the software for details of your
rights with respect to its use.
Apple does not warrant that the operation of the product will be
uninterrupted or error-free. Apple is not responsible for damage arising
from failure to follow instructions relating to the product’s use.
This warranty does not apply: (a) to consumable parts, such as batteries,
or protective coatings designed to diminish over time unless failure has
occurred due to a defect in materials or workmanship; (b) to cosmetic
damage, including but not limited to scratches, dents, and broken
plastic on ports; (c) to damage caused by use with non-Apple products;
(d) to damage caused by accident, abuse, misuse, liquid contact, fire,
earthquake or other external causes; (e) to damage caused by operating
the product outside the permitted or intended uses described by Apple;
(f) to damage caused by service (including upgrades and expansions)
performed by anyone who is not a representative of Apple or an Apple
Authorized Service Provider (“AASP”); (g) to a product or part that has
been modified to alter functionality or capability without the written
permission of Apple; or (h) to defects caused by normal wear and tear
or otherwise due to the normal aging of the product or (i) if any Apple
serial number has been removed or defaced.
Important: Do not open the hardware product. Opening the hardware
product may cause damage that is not covered by this warranty. Only
Apple or an AASP should perform service on this hardware product.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE
REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW,
APPLE SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF APPLE CANNOT
LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE
EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED
IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO
THE REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY APPLE IN ITS
SOLE DISCRETION. No Apple reseller, agent, or employee is authorized
to make any modification, extension, or addition to this warranty. If any
term is held to be illegal or unenforceable, the legality or enforceability
of the remaining terms shall not be affected or impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM
EXTENT PERMITTED BY LAW, APPLE IS NOT RESPONSIBLE FOR DIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER
LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS
OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING
LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS
OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY;
LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO,
COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR
CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING
THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF
RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM
OR DATA STORED IN OR USED WITH THE APPLE PRODUCT AND ANY
FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE
PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH
OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR
INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. APPLE
DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY
PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE
WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA. OBTAINING WARRANTY SERVICE Please access and review the online
help resources described below before seeking warranty service. If
the product is still not functioning properly after making use of these
resources, please contact the Apple representatives or, if applicable,
an Apple owned retail store (“Apple Retail”) or an AASP using the
information provided below. When contacting Apple via telephone,
other charges may apply depending on your location. When calling, an
Apple representative or AASP will help determine whether your product
requires service and, if it does, will inform you how Apple will provide
it. You must assist in diagnosing issues with your product and follow
Apple’s warranty processes.
Apple may restrict service to the country where Apple or its Authorized
Distributors originally sold the hardware product. Apple will provide
warranty service either (i) at an Apple Retail or AASP location, where
service is performed at the location, or the Apple Retail or AASP may
send the product to an Apple repair service location for service, (ii) by
sending you prepaid way bills (and if you no longer have the original
packaging, Apple may send you packaging material) to enable you to
ship the product to Apple’s repair service location for service, or (iii) by
sending you user-installable new or refurbished replacement product
or parts to enable you to service or exchange your own product (“DIY
Service”). Upon receipt of the replacement product or part, the original
product or part becomes the property of Apple and you agree to follow
instructions, including, if required, arranging the return of original
product or part to Apple in a timely manner. When providing DIY
Service requiring the return of the original product or part, Apple may
require a credit card authorization as security for the retail price of the
replacement product or part and applicable shipping costs. If you follow
instructions, Apple will cancel the credit card authorization, so you will
not be charged for the product or part and shipping costs. If you fail
to return the replaced product or part as instructed or the replaced
product or part is not eligible for warranty service, Apple will charge the
credit card for the authorized amount.
Service options, parts availability and response times may vary
according to the country in which service is requested. Service options
are subject to change at any time. You may be responsible for shipping
and handling charges if the product cannot be serviced in the country
in which service is requested. If you seek service in a country that is not
the country of original purchase, you will comply with all applicable
import and export laws and regulations and be responsible for all
custom duties, V.A.T. and other associated taxes and charges. Where
international service is available, Apple may repair or exchange defective
products and parts with comparable products and parts that comply
with local standards. In accordance with applicable law, Apple may
require that you furnish proof of purchase details and/or comply with
registration requirements before receiving warranty service. Resources
with more details on this and other matters on obtaining warranty
service are described below.
PRIVACY Apple will maintain and use customer information in
accordance with Apple’s Customer Privacy Policy available at
www.apple.com/legal/warranty/privacy and Apple’s applicable legal
obligations.
BACKUP If your product is capable of storing software programs, data
and other information, you should protect its contents against possible
operational failures. Before you deliver your product for warranty
service it is your responsibility to keep a separate backup copy of
the contents, remove all personal information and data that you
want to protect and disable any security passwords. THE CONTENTS
OF YOUR PRODUCT WILL BE DELETED AND THE STORAGE MEDIA
REFORMATTED IN THE COURSE OF WARRANTY SERVICE. Your product
or a replacement product will be returned to you as your product was
configured when originally purchased, subject to applicable updates.
Apple may install system software updates as part of warranty service
that will prevent the hardware from reverting to an earlier version of
the system software. Third party applications installed on the hardware
may not be compatible or work with the hardware as a result of the
system software update. You will be responsible for reinstalling all other
software programs, data and passwords. Recovery and reinstallation of
software programs and user data are not covered under this Limited
Warranty.