CTI Products HIB-232 Serial Interface - Manual (Page 19)

HIB Hardware Reference Troubleshooting
CTI Products, Inc.
68-10855-210
15
PROBLEM CAUSE
under Windows NT,
2000, or XP These versions of Windows require CTIHIB.SYS dated 4/30/02
or later. After you change the file, be sure to re-boot the PC.
HIB Doesn't Work
(HIB Versions 250
& up) Verify the settings of switches.
Option B position 4 MUST be DOWN.
Ser Mode Positions 1 & 2 must be UP.
(These switches have added functionality when the HIB module is
used for other applications. The switches must be set as shown
above to function as a HIB module.)
Internal Modem
doesn't work
Windows 95 & 98 In Windows 95 & 98, Microsoft restricted DOS driver access to
some of the resources like internal modems. Internal modems are
not supported under Windows 95 & 98.
Internal Modem
doesn't work
Windows NT, 2000,
XP Some modems do not support DOS mode under Windows.
Some modems need an updated driver.
See the "MCNRCD Modem Compatability" file
on the distribution disk for the current list of modems that have
been tested
Mouse Problems
The "Quick Edit" feature of Windows may be turned on. This
feature causes problems with some DOS programs.
Under Windows 2000, run FixMouse.exe for each user.
For other versions of Windows, right-click on the MCNRCD &
MCNCFG program shortcuts and turn off Quick Edit under
Properties.