Appendix b - how to get assistance – Impulse 7161 User Manual
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Appendix B - How To Get Assistance
Sealevel Systems COMM+16.PCI Page
6
Appendix B - How To Get Assistance
1. Begin by reading through the Trouble Shooting Guide in Appendix A. If assistance is still needed
please see below.
2. When calling for technical assistance, please have your user manual and current adapter settings. If
possible, please have the adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems provides an FAQ section on its web site. Please refer to this for many commonly
asked questions. This section can be found at
4. Visit Sealevel’s webs
r the latest software updates and newest manuals.
5. Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time. Technical
support can be reached at (864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE
RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION
(RMA) NUMBER.