Blackberry device – Avaya One-X for RIM Blackberry User Manual

Page 10

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Installing the Application on Your Mobile Device

10

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

Mobile Data System (MDS)

Before proceeding with the BlackBerry installation, you must determine which type of internet
connection is appropriate for your enterprise. After you determine this, continue with

Download

the application Over the Air (OTA) to your BlackBerry device

on page 10.

Download the application Over the Air (OTA) to your
BlackBerry device

Use this procedure to install the Avaya one-X Mobile application on your BlackBerry device
Over the Air (OTA).

1. Open the Web browser on your BlackBerry device.

2. Enter the URL for Avaya one-X Mobile that is appropriate for your mobile device. There

are three ways to identify this URL as follows:

Use the URL that was provided in the SMS message you received on your mobile
device after you set up your Avaya one-X Mobile account. This URL is to the specific
page on APP.AVAYA.COM that corresponds to your carrier and device model.

At any time you can use your account on Avaya one-X Mobile Web to send yourself an
SMS message with the URL to the specific page on APP.AVAYA.COM, as follows:

a. Log in to your Avaya one-X Mobile Web account on your PC.

b. Navigate to Manage Mobile.

c. Click on the Update one-X Mobile button. This will send an SMS message to your

BlackBerry device containing the Avaya one-X Mobile installation URL.

Use the Web browser on your BlackBerry device to install the URL as follows:

a. Go to the getapp page on your Avaya one-X Mobile server, www.<your one-X

Mobile server>/getapp.

b. Follow the page navigation, selecting the carrier, manufacturer, and device model

that is appropriate for your BlackBerry device.

c. On the Download page, under Category: Public, select the appropriate version.

3. Select the TCP or MDS connection type that is appropriate for your enterprise. See

Identify the BlackBerry Connection Type

on page 9 for more information.

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