Multichannel Systems MEA1060-Up Manual - Manual (Page 22)

MEA Amplifier for Upright Microscopes - Manual
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6.5 Liquid Spilled onto Amplifier
Warning: Spilled liquid can damage or even completely destroy the electronics
of the MEA amplifier. Avoid it by all means.
Of course it is best to completely avoid this situation and consider the following instructions
as an "emergency measurement" only. Even with this measurement, a severe damage to the
instrument cannot be excluded. It is very important that the amplifier is not connected or used
again before repair to avoid further damage caused by corrosion. Even if the initial damage
is negligible, the additional damage inflicted by corrosion over a longer period of time can
completely destroy the electronics.
1. Immediately remove the amplifier from the power supply, that is, unplug the amplifier.
Do not connect or use it again before repair.
2. Contact your local retailer and send the amplifier to Multi Channel Systems for cleaning and
repair. Multi Channel Systems will check the device and prepare a quote for you, depending
on the work and material costs needed for repair.
6.6 Technical Support
Please read the Troubleshooting part of the Manual / Help first. Most problems are caused by
minor handling errors. Contact your local retailer immediately if the cause of trouble remains
unclear. Please understand that information on your hardware and software configuration is
necessary to analyze and finally solve the problem you encounter.
Important: If you need to send the amplifier back to the manufacturer for repair, use only
the original case for packaging to avoid further damage inflicted during the shipment.
Please keep information on the following at hand
 Description of the error and of the context in which the error occurred. Try to remember
all steps you had performed immediately before the error occurred. The more information
on the actual situation you can provide, the easier it is to track the problem.
 The serial number of the device. You will find it on the device.
 Description of the data acquisition system.
 The operating system and service pack number on the connected computer.
 The hardware configuration (Isolated Power Supply IPS10W, microprocessor, frequency,
main memory, hard disk) of the connected computer. This information is especially important
if you have modified the computer or installed new hard- or software recently.
 Other connected hardware.