Recovering from a lost password – American Power Conversion Automatic Transfer User Manual

Page 20

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16

Automatic Transfer Switch - Installation and Quick Start

Recovering From A Lost Password

1. Select a serial port at the local computer and disable any service that uses that port.

2. Connect APC serial cable 990-1000A to the Automatic Transfer Switch serial port and to the

serial port on the local computer. Run a terminal program (such as Windows HyperTerminal)
and configure the selected port for 19200 bps, 8 data bits, no parity, 1 stop bit, and no flow
control, and save the changes.

3. Press

E

NTER

and log on as the Automatic Transfer Switch administrator. Select option 11, Web

config from the main menu and then disconnect the terminal program.

4. Reconfigure the selected port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control,

and reconnect HyperTerminal.

5. Press

E

NTER

to display the User Name prompt.

6. Press the

R

ESET

button on the Network Management Card, which causes the Network

Management Card to restart, a process that typically takes approximately 15 seconds.

7. Press

E

NTER

as many times as necessary to re-display the User Name prompt, then use apc for

the user name and password. (If you take longer than 30 seconds to log on after the User Name
prompt is redisplayed, you must start the login procedure again at step 5.)

8. From the Control Console menu, select System, then User Manager.

9. Select Administrator, and change the User Name and Password settings, both of which was

originally defined as apc.

10. Press

C

TRL

-C

and log off. You must perform the entire procedure (log on, change the user name

and password, and log off) within two minutes so that you are not logged off for inactivity. If
you are logged off automatically, the new settings will not take effect and you must repeat the
entire procedure from the beginning.

11. Press and hold down the Preference button on the Automatic Transfer Switch, which causes the

Automatic Transfer Switch to reset, typically in 10 to 15 seconds.

12. Reconfigure the selected port for 19200 bps, 8 data bits, no parity, 1 stop bit, and no flow

control, and reconnect HyperTerminal.

Note

Use the following instructions to reset the Network Management Card password.

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