Welch Vacuum 2028 Self-Cleaning Dry Vacuum System User Manual

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Section 6: TROUBLESHOOTING

6.10 Vacuum Problems

Leakage, contamination and unusual out gassing are the general causes of problems associated with
poor vacuum. To operate at maximum effi ciency a system must be thoroughly clean. If the system is
completely clean and free from leaks, and unwarrantable vacuum problems still exist, the pump should
be checked. A simple criterion for checking the condition of the pump is the determination of its maximum
vacuum capability. This can be accomplished by blocking off the intake and reading the vacuum level on
the gauge (See Section 3.30).

Problem

Possible Cause

Solution

Mechanical Failures

Pump not working

Power off

Check all power connections

Pump under Vacuum

Disconnect pump from system.

Open vacuum control valve and Gas ballast.

Self Diagnostic Test

Do nothing - The pump is running a 30sec. Self

diagnostic test to ensure all components are
working correctly.

If problem persists, contact Welch
Technical Support*.

Pump stalled

Pump under vacuum

Note:
Pump Cannot Start Under Vacuum

Open vacuum control valve and gas ballast.

Turn-off and UNPLUG PUMP, remove top

housing and turn fan a few times. Replace
cover and turn on, if problem still continues
contact Welch Technical Support*. Turn pump
off, disconnect from application, restart pump

Display shows unreliable measurements

Check vacuum pressure of 2027xx

with external vacuum gauge, attached
to pump inlet fi tting.

If external vacuum gauge pressure is different

than unit’s display by more than 5 Torr, problem
is with one of three electronic parts (electronic
problems):

- Vaccum pressure display

- Pressure pickup

- Electronic board

Loose or not completely inserted wire

or connector

All electronic connections on electronic board

and vacuum display should be rechecked to
see that there is no

Multi wired pickup ribbon connection

at pressure pickup may have loose/
broken one of the four wires (usually
one of outside wires).

New pickup should be installed or repaired by

re-soldering loose wire to pressure pickup.

Electronic board could have corrupted

software or calibration

Faulty board should be returned to the factory

to exchange it for new one

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