LOCKSTATE LS-L500i - Manual (Page 7)

12
Simple Troubleshooting
11
The door-handing identifying process is not yet complete.
Please execute the door-handing identifying process as soon as the
installation of the lockset is completed.
It could be a problem caused by incorrect battery insertion or the improper
connection ofthe cable.
Check to see if the battery polarities have been reversed or if the battery is
dead. If so, please re-install or change the battery. If not, please check if
the cable is appropriately connected.
It could be that the incorrect router password was entered during the internet
connection process. Another possibility is that your router is offline and needs
to be reset.
Enter the keypad programming function for resetting Wi-Fi connection.
This is [Enter PC] + 0 0 0 + [LockState Button].
Situation 1 (Deadbolt Lock Only)
Situation 2
Situation 3
Situation 4
After the installation of the deadbolt lock and batteries, pressing the
LockState button unlocks the door, and entering a User Code plus the
LockState button locks the door (the opposite of what you would expect).
After the installation of the lockset and batteries, no responses
when you press any button (no sounds are emitted, and the
back light does not work).
The lock is not showing up in my online account as connected to the
internet.
Locking and unlocking from the keypad only works when the key is in
the key cylinder.
Causes :
Solutions :
Causes :
Solutions :
Causes :
Solutions :
The spindle that goes through the latch was installed in the wrong position.
Make sure to install the lock with the key OUT of the cylinder. Also make
sure that the spindle is in the horizontal position when threading through
the latch.
Causes :
Solutions :
The door will be locked by key, pressing the LockState/Enter button on the keypad from
outside, by interior turn-piece, or from your online account.
12. Lock the door
1. If the latch bolt is not extending/retracting completely when you try to lock/unlock the
door via the keypad, you will see the LED flash red 3 times and hear 3 beeps (No alarm
when it's in mute). The lock will reverse itself automatically in this case to the position
it started in.
2. If the latch bolt gets stuck or can't extend/retract completely all the time, please check
if the strike aligns with the latch bolt perfectly and adjust the strike to proper position.
After long use of the door hinge, the latch bolt might get stuck easily because the door
may have warped or shifted.
13. Incomplete Door Closing / Opening
1. This function is for the lever lock only. When enabled, the door will automatically lock
itself within 10seconds after unlocking.
2. This function is not enabled by default. You will have to enable it.
3. This function can only be enabled from your online account on the Device Web Manager.
14. To Activate / Deactivate Auto-Locking Function
1. By default, you will hear beep sounds when pressing the keypad, programming or
operating errors. This can be turned off if needed.
2. LED Illumination still functions when it's in mute.
3. Motor operating sound cannot be muted.
15. Toggle Mute On/Off
Operation will be disabled if entering unauthorized codes over 5 times. The System will
re-operate again after 30 sec.
16. Code Protection Function (Lockout)
The LED Keypad will light up when pressing any button for ease of operation in the dark.
17. Illumination
1. We recommend using alkaline battery in order to stabilize the power supply.
2. Do not mix alkaline batteries with regular zinc-carbon ones or mixed brands.
3. Do not use any chemical liquid or lubricating oil with additives to clean the lock body,
it will damage the surface or even mainboard.
Remarks