ION Audio Discover Karaoke - Manual (Page 4)

4
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The speaker's volume is too low.
Turn up the MASTER VOLUME knob on
DISCOVER KARAOKE.
Your computer's volume is too low.
Double-click the "speaker" icon in your
System Tray (next to the date and time in
your Taskbar). Make sure the "Volume"
sliders for "Speaker" and "Wave" are not set
too low and that the "Mute" boxes are not
checked.
Your iPad's volume is too low. Turn up your iPad's volume.
Disconnect any other USB audio devices that
are connected to your computer (e.g., USB
speakers, mixers, etc.).
DISCOVER KARAOKE is not
selected as your computer's sound
card. (This may be because you
have other USB audio devices
connected to your computer.)
Select DISCOVER KARAOKE as your default
playback/output device for your computer:
Windows XP: Click the "Start" menu in the
Taskbar, click "Control Panel," and double-
click "Sounds and Audio Devices." Click the
"Audio" tab, then under "Sound playback,"
select "USB Sound Device" from the
"Default device" drop-down menu.
Windows Vista: Click the "Start" menu in the
Taskbar, click "Control Panel," and double-
click "Sound." Click the "Audio" tab, then
under "Sound playback," select "USB
Sound Device " from the "Default device"
drop-down menu.
Windows 7: Click the "Start" menu in the
Taskbar, click "Control Panel," double-click
"Hardware and Sound," then double-click
"Sound." Click the "Playback" tab, then
select "USB Sound Device " as your default
device.
I cannot hear any sound
coming out of the speaker.
Another audio player may be using
the sound card.
Close the software and disconnect
DISCOVER KARAOKE from your computer.
Close any other audio player programs that
are operating (e.g., iTunes, Windows Media
Player, QuickTime, etc.) Reopen the software
and reconnect DISCOVER KARAOKE to your
computer.
I cannot hear my voice when I
sing into the mic, but I can
hear the music.
DISCOVER KARAOKE's microphone
volume is too low.
Turn up the MIC VOLUME knob (1 or 2) on
DISCOVER KARAOKE for your microphone
(1 or 2). Also, make sure your microphone's
on/off switch is set to "on."
The song does not play
properly in the software.
Possible software bug or connection
issues between software and
DISCOVER KARAOKE.
Close the software and disconnect
DISCOVER KARAOKE from your computer.
Close any other audio player programs that
are operating (e.g., iTunes, Windows Media
Player, QuickTime, etc.) Reopen the software
and reconnect DISCOVER KARAOKE to your
computer.
Double-click the "speaker" icon in your
System Tray (next to the date and time in
your Taskbar). Make sure the "Volume"
sliders for "Speaker" and "Wave" are not set
too high.
The sound coming out of the
speaker is distorted, fuzzy, or
"clipped."
The volume is too loud.
Turn down the MASTER VOLUME knob on
DISCOVER KARAOKE.
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