JuiceGoose iP 1 (Piwi) User Manual

Page 19

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POD 1 KEEPS REBOOTING.

The Power Cycle feature may be enabled and there is no connectivity to the
selected domain. POD 1 will power cycle if the defined domain name to be
PINGed is unreachable. This can happen if you’re using the unit independently
of a web enabled network. Disable the feature in this case.

a. Ensure you have chosen a valid web address to PING.
b. Ensure you have the PING set to at least 30 seconds and the retries to at
least 2. If you have a router/modem on POD1, 60 seconds with 2 retries is rec-
ommended to allow time for the modem to boot up and reestablish connection.



THE iP-1 TURNS OFF UNEXPECTEDLY.

a. The unit may have encountered excessive current draw that caused the cir-

cuit breaker to trip. Examine the breaker. If it has tripped the button section
of the breaker will be extended and can be reset by pushing it in after the
unit has been off for a brief period.

b. Review the current requirement of the equipment plugged into the iP device

and compare it to the amperage rating of the iP device in question. See the
Detail Specification section of this manual on Page 3.



I’VE FORGOTTEN MY USERNAME/PASSWORD.

The only way to fix this issue is to do a factory reset of the unit as detailed be-
low.


FACTORY RESET ALL VALUES.


The iP1520 can be returned to it’s default firmware values by pressing the reset
button on the side of the IP-1 to the right of the RJ45 input connector. This will
also reset the IP and RS232 to their default settings of IP: 192.168.1.77 and
Baud rate 19200 and enable the DHCP feature.

WARNING: The iP-1 needs to be powered on to perform the factory reset.
Be careful to only touch the factory reset button and ideally use a pencil
to press it. There is a risk of shock if you touch anything else inside the
iP-1. This task should only be performed by a qualified Electrician.

To perform the factory reset, press the “Reset” button and hold it for 10 seconds
and being careful not to touch anything else inside the iP-1. The network LED
will be lit solid. When the LED goes out the reset is complete.

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