Vestil LAD-MM - Manual (Page 17)

Serial No. __________________
Model: ____________________
Serial No. __________________
Model: ____________________
Enter information after receipt of product Enter information after receipt of product
LIMITED WARRANTY
Vestil Manufacturing Corporation (Vestil) warrants each LAD-MM and LAD-RF model mobile ladder stand to
be free of defects in material and workmanship during the warranty period. The warranty obligation is limited
to providing replacement parts after a proper request for warranty service is made. A proper request consists
of a photocopy of the Customer Invoice from Vestil or the authorized distributor AND a written request for
warranty service. Send requests by mail to, “Vestil Manufacturing Corporation, 2999 North Wayne Street, PO
Box 507, Angola, IN 46703”. Alternatively, the submission may be made via fax to (260) 665-1339 or by
emailing [email protected]. In the written request, identify the part(s) you believe is/are defective and
designate an address where replacements should be delivered. After Vestil receives your request, a
representative will contact you to discuss your claim and may make arrangements to provide warranty
service. Vestil retains the exclusive authority to require the return of any and all parts to be replaced prior to
satisfying its warranty obligation.
Who may request service?
Only the warrantee(s) may request service. You are a warrantee if you purchased the ladder stand from
Vestil or from an authorized distributor.
How long is the warranty period?
The warranty lasts for 12 months and begins on the date that Vestil ships the product to the warrantee(s). If
you purchased the ladder stand from an authorized distributor, the 12 month period begins on the date that
the distributor ships the product. Record the date of shipment here: / / . The warranty will expire on
the same day and month of the following year.
What is not covered by the warranty?
1. Labor costs;
2. Parts that are damaged or function improperly after:
• Misuse of the product;
• Negligent operation or repair;
• Failure to exercise good judgment during use, operation, or maintenance;
• Accidents involving the product;
• Unauthorized
modification(s);
• Operation or use that exceeds product specifications.
The warranty terminates automatically when the pallet truck is used in conjunction with any of these
prohibited activities.
3. Unauthorized modifications also void the warranty. Do NOT modify the product without first
obtaining written authorization from Vestil. Modification(s) may render the pallet truck unsafe to use
or may lead to excessive and/or abnormal wear.
What will Vestil do to correct problems that are covered by the warranty?
Vestil will either attempt to repair the ladder, or will replace the product if deemed appropriate. Vestil retains
the exclusive authority to decide which option (repair or replacement) is proper in each case.
What if the sales person who sold me the product made statements about the warranty?
The distributor who sold the product to you is not an agent of Vestil, and cannot create additional warranties
or supplement the terms of this limited warranty.
Do any other warranties apply to the pallet truck?
Vestil Manufacturing Corp. supplies each mobile ladder stand as is. No other warranties apply to the product.
Vestil specifically excludes:
1. All implied warranties of merchantability, AND
2. All warranties of fitness for a particular purpose.
How do laws affect the warranty?
The Uniform Commercial Code as adopted by the State of Indiana, and codified as Title 26, Article 1 of the
Indiana Code, and Indiana common law of contracts provide governing authority for the interpretation,
construction, and enforcement of all warranty provisions.
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