Alpine DVA-9965 - Manual (Page 63)

61
-EN
In Case of Difficulty
If you encounter a problem, please turn the power off, then on again.
If the unit is still not functioning normally, please review the items in
the following checklist. This guide will help you isolate the problem
if the unit is at fault. Otherwise, make sure the rest of your system is
properly connected or consult your authorized Alpine dealer.
Basic
No function or display.
• Vehicle's ignition is off.
- If connected following instructions, the unit will not
operate with the vehicle's ignition off.
• Improper power lead (Red) and battery lead (Yellow)
connections.
- Check power lead and battery lead connections.
• Blown fuse.
- Check the fuse of the unit; replace with the proper value if
necessary.
• Internal micro-computer malfunctioned due to interference
noise etc.
- Press the RESET switch with a ballpoint pen or other
pointed article.
• Blackout mode is activated.
- Cancel Blackout mode.
Radio
Unable to receive stations.
• No antenna or open connection in cable.
- Make sure the antenna is properly connected;
replace the antenna or cable if necessary.
Unable to tune stations in the seek mode.
• You are in a weak signal area.
- Make sure the tuner is in the DX mode.
• If the area you are in is a primary signal area, the antenna may
not be grounded and connected properly.
- Check your antenna connections; make sure the antenna is
properly grounded at its mounting location.
• The antenna may not be the proper length.
- Make sure the antenna is fully extended; if broken, replace
the antenna with a new one.
Broadcast is noisy.
• The antenna is not the proper length.
- Extend the antenna fully; replace it if it is broken.
• The antenna is poorly grounded.
- Make sure the antenna is grounded properly at its mounting
location.
CD/MP3/WMA/DVD/Video CD
Disc Player not functioning.
• Out of operating temperature range +50˚C (+120˚F) for CD.
- Allow the vehicle's interior (or trunk) temperature to cool.
Disc playback sound is wavering.
• Moisture condensation in the disc unit.
- Allow enough time for the condensation to evaporate (about 1
hour).
Disc insertion not possible.
• A disc is already in the DVD player.
- Eject the disc and remove it.
• The disc is being improperly inserted.
- Re-insert the disc following the instructions in the “loading
and unloading discs” section.
Unable to fast forward or reverse the disc.
• The disc has been damaged.
- Eject the disc and discard it; using a damaged disc in your
unit can cause damage to the mechanism.
Disc playback sound skips due to vibration.
• Improper mounting of the unit.
- Securely re-mount the unit.
• The disc is very dirty.
- Clean the disc.
• The disc has scratches.
- Change the disc.
• The pick-up lens is dirty.
- Do not use a commercial available lens cleaner disc.
Consult your nearest Alpine dealer.
Disc playback sound skips without vibration.
• The disc is dirty or scratched.
- Clean the disc; damaged disc should be replaced.
CD-R/CD-RW playback not possible.
• Close session (finalization) has not been performed.
- Perform finalization and attempt playback again.
Error displays
• Mechanical error
- Press
c. After the error indication disappears, insert the disc
again. If the above-mentioned solution does not solve the
problem, consult your nearest Alpine dealer.
MP3 or WMA is not played back.
• Writing error occurred. The CD format is not compatible.
- Make sure the CD has been written in a supported format.
Refer to “About MP3/WMA” on pages 14-15, then rewrite in
the format supported by this device.
Unit does not operate.
• Monitor’s power is not turned on.
- Turn on the monitor’s power.
• Condensation.
- Wait a while (about 1 hour) for the condensation to dry.
No picture is produced.
• Monitor’s mode is not switched to the mode you want to see.
- Switch to the mode you want to see.
• Monitor’s parking brake cord is not connected.
- Connect the monitor’s parking brake cord and set the parking
brake. (For details, refer to the monitor’s instructions.)
• Monitor’s parking brake is not set.
- Connect the monitor’s parking brake cord and set the parking
brake. (For details, refer to the monitor’s instructions.)
Playback does not start.
• Disc is loaded upside-down.
- Check the disc and load it with the labeled side facing
upward.
• Disc is dirty.
- Clean the disc.
• A disc not able to playback with this unit is loaded.
- Check if the disc is able to be played back.
• Parental lock is set.
- Cancel the parental lock or change the rating level.
Continued