ODL Tubular Skylight - Manual (Page 3)

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Limited Warranty for ODL Tubular Skylights
Effective 02/04
Warranty Coverage
Subject to the conditions, exclusions and limitations herein,
ODL Incorporated (“ODL”) warrants that its Tubular Skylight
Product (“Product”) is free from defects in material and
workmanship that would render the Product unfit for its
normal and recommended use.
THIS LIMITED LIFETIME WARRANTY APPLIES AND EXTENDS
ONLY TO THE ORIGINAL CONSUMER PURCHASING THIS
PRODUCT. THE DURATION OF THIS WARRANTY BEGINS
ON THE DATE OF PURCHASE BY THE CONSUMER.
Exclusions from Coverage
This warranty does not cover:
• Defects or damages arising out of shipment by common
carriers, private transportation or other means of
transportation.
• Defects or damages arising out of improper handling or
cleaning, defective or improper installation (including
installation not in accordance with ODL’s installation
instructions), accident, act of God, intentional human act,
misuse or abuse, or any other circumstances beyond the
control of ODL.
• Products installed in or submitted to high heat, high moisture,
high vibration, or extreme temperature changes.
• Products subjected to stress resulting from (i) localized
application of heat, (ii) movement of building and /or building
components, or (iii) expansion or contraction of framing
members.
• Replacement products beyond the balance of the remaining
warranty period applicable to the original Product or
accessory which is replaced.
• Labor, shipping or other charges incurred or claimed
by the Customer.
• Accessories, flashing or other installation materials
manufactured or sold by persons other than ODL.
Warranty Claim Procedures
If the Customer discovers a defect in the Product or an
accessory which is covered by this warranty, the Customer must
follow this procedure:
1. The Customer must promptly call Customer Service at
1-866-635-4968, or present a written claim to the Customer
Service Manager, ODL Incorporated, 215 East Roosevelt Avenue,
Zeeland, Michigan 49464.
2. The Customer must use reasonable diligence to include
in the written claim all of the following:
a. An adequate description of the claimed defect(s);
b. Identification of Product (size, design, type and model
number).; c. Date of the Customer’s purchase, place of purchase,
and the date of delivery to the Customer.
3. The Consumer must, if requested by ODL, permit ODL
or its representative to inspect the Product either in person
or via appropriate photographs of said Product.
Remedies
After receiving a valid claim, ODL will, at its option, provide
a replacement Product (or part, as appropriate) of like kind
and design.
If ODL elects to provide a replacement Product, the limited
warranty on the replacement will last only for the balance of
the original Product warranty period. If the Customer fails to
provide satisfactory proof of the date of purchase, the date of
manufacture shall be used instead.
ODL’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO
THE ABOVE, AND ODL WILL IN NO EVENT BE RESPONSIBLE
FOR SHIPPING, LABOR, REMOVAL OF ORIGINAL PRODUCT,
INSTALLATION OF REPLACEMENT PRODUCT, FINISHING
EXPENSES, OR OTHER CHARGES, COSTS OR CLAIMS
INCURRED BY THE CONSUMER.
Disclaimer of Warranty
NO IMPLIED WARRANTY, INCLUDING WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR
PURPOSE, SHALL APPLY TO THE PRODUCT (OR ANY
REPLACEMENT) BEYOND THE DURATION OF THIS WRITTEN
WARRANTY. (Some states or provinces do not allow limitations
on how long an implied warranty lasts, so the above limitation
may not apply to you.)
Limitation of Remedies
THE REMEDIES SET FORTH ABOVE ARE THE CONSUMER’S
EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY OR
NEGLIGENCE. IN NO CASE SHALL ODL BE LIABLE TO THE
CONSUMER OR ANY OTHER PERSON FOR ANY GENERAL,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
(Some states or provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations
or exclusions may not apply to you.)
Unless modified in a later writing signed by both ODL and
Consumer, this warranty is the complete and exclusive warranty
related to the Product, and it supersedes all earlier agreements
and other communications relating to the Product. No employee
of ODL or any other party is authorized to make any warranty in
addition to this warranty. Invalidation of any one or more of the
other provisions of this warranty shall not invalidate or affect one
of the other provisions. This warranty is not transferable.
This warranty gives the Consumer specific legal rights, and the
Consumer may also have other legal rights which may vary from
state to state.
Section-ii
Visit odl.com/warranty_SKY.htm,
for warranty registration.
To validate your warranty,
please register online within 10 days.
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