Anthro YES Cart for Tablets Assembly Instructions - Manual (Page 4)

Troubleshooting Guide
Does it sync?
Yes, Anthro's carts sync. Use either your facility's wireless network or,
for a wired connection, use Anthro's USB Sync Kit (sold separately).
Learn more at anthro.com/charging.
How do I know if my devices will draw more than the
allowed current?
Have a qualified electrician verify the unit’s current draw. Perform
this test with devices installed and batteries discharged.
The devices are all plugged in, but they won’t charge.
What do I do?
First, check the cart: With the switch in the down OFF position,
inspect the main power cord and plug to make sure that they’re
undamaged. Plug the cord into a working power outlet. Next, check
the devices: Verify that each device is connected to its power adapter
and that each brick is plugged into the power column. Move the
switch to the up ON position to direct power to the devices. Still need
some help? Call Anthro at 800-325-3841 for assistance.
Someone tried to break into the unit and damaged a door.
Can it be replaced?
Yes, you can order a replacement. Call Anthro at 800-325-3841. We’ll
ask you for the model number of your unit and whether it’s for the
front or back of the unit.
My power cord/plug is damaged. Is it covered under
warranty?
No, it is not covered under warranty. If the plug is damaged, have a
qualified electrician replace it. If you need a replacement cord, contact
Anthro at 800-325-3841.
When I plug in the unit it trips the circuit breaker. What is
wrong?
The carts are designed to run on a 15 amp circuit. If you have other
equipment or appliances plugged into the same circuit you may be
overloading it. Have a qualified electrician check that adequate power
is available in the circuit.
My unit was damaged during shipment. What should I do?
Anthro has a program established with our freight carriers to address
ship damage. Please contact Anthro at 800.325.3841 and we’ll work
with you.
How do I find the unit’s serial number?
The serial number label is located inside the IT compartment near the
base.
Can I remove a bay divider?
Yes! To move the dividers and adjust the bay width, press back on the
flat tab under the shelf that connects the divider to the shelf until the
divider pops free. If your fingers don't fit, try a flat-head screwdriver.
To install the divider, angle the divider into a slot at the back of the
shelf, then tilt the divider into place at the front of the shelf.
*300-5606-00*
300-5606-00
March 2014
800.325.3841
Anthro Corporation Limited Warranty
What Does This Warranty Cover?
This warranty covers any defects in material or workmanship in
Anthro Charging Carts for Tablets and Smart Phone/Handheld Devices.
Who is Covered By This Warranty?
This warranty extends to the original consumer of the product only.
How Long Does This Warranty Last?
The warranty lasts for two years from date of purchase for the
electrical components (excluding the data cables, power cord and
plug) and lifetime for the enclosure.
What Will Anthro Do?
Anthro will send replacement parts only. Labor is not included.
What Is Not Covered By This Warranty?
This warranty does not cover the power cord. This warranty does not
cover product that has been damaged by accident, unreasonable use,
neglect, inadequate repair, tampering or other causes not arising from
defects in material or workmanship FOR AS LONG AS THE WARRANTY
PERIODS LISTED ABOVE. Labor costs are not included. This includes
but is not limited to the implied warranties or merchantability and
fitness. Some states do not allow limitations on how long an implied
warranty lasts, so this limitation may not apply to you.
ANTHRO’S RESPONSIBILITY IS LIMITED TO THE ACTIONS
LISTED UNDER “What Will Anthro Do?” AS LISTED ABOVE
AND NOTHING ELSE.
This warranty does not cover, and Anthro will not be responsible for,
any damages you may have due to loss of use of the product, or any
other costs or expenses incurred by you or anyone else who uses the
product, whether due to defects, breach of contract, negligence, strict
liability or otherwise. ANTHRO IS NOT LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RELATED TO
THE PRODUCT OR THIS WARRANTY. Some states do not allow the
exclusion or limitations or consequential or incidental damages, so
these limitations or exclusions may not apply to you.
How Do I Get Service?
Call Anthro at 1-800-325-3841.
How Does State Law Apply To This Warranty?
This warranty gives you specific legal rights and you may also have
other rights that vary from state to state. This warranty is governed
by the laws of Oregon, excluding its conflict of laws principles, unless
your state requires that its law be used.