Troubleshooting – SHARKOON 5-Bay RAID-Station User Manual
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5-bay raid station
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10. Troubleshooting
1. Device is not recognized
Make sure all cables have been properly connected.
For the USB3.0 controller the latest drivers and the newest firmware must be installed.
2. Cannot operate in O/S
Make sure the device is supported by your operating system.
3. Transfer speed is slow
If the device is connected via the USB2.0 interface, the speed will be around 30 MB/sec
only.
4. When formatting under Windows XP/Vista/7, the dialog box “Unfinished formatting”
is
displayed
Windows XP/Vista/7 cannot format HDDs with capacities above 32 GB into FAT32,
please choose NTFS as data format.
5. Can the LARGE mode be used, when HDDs with different capacities or brand are
built
in?
yes.
6. When the system is damaged in LARGE mode, is it still possible to read the data?
No. The system is different from a RAID; the entire disk cannot be read.