Troubleshooting, Water disposing options – SoleusAir SG-DEH-70E-2 User Manual

Page 7

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14

Problem Possible

Causes

Solutions

Dehumidifier does not
start.

The dehumidifier is un-
plugged.

Make sure the dehumidifier’s plug is pushed com-
pletely into the outlet.

The fuse is blown / circuit
breaker is tripped.

Check the house fuse / circuit breaker box and
replace fuse or reset breaker.

Dehumidifier has reached
the user set humidity level
or the bucket is full.

The dehumidifier automatically turns off when either
condition occurs. Change to a lower setting or
empty the water bucket and replace properly.

Bucket is not in the proper
position.

The bucket must be in place and securely seated for
the dehumidifier to operate.

Power Failure.

There is a protective time delay of 3 minutes to
prevent tripping of the compressor overload. For this
reason, the unit will not start normal dehumidifica-
tion for 3 min. after it is powered back on.

Dehumidifier is not oper-
ating as
Intended.

Not enough time allowed
for unit to remove moisture.

When first installed, allow at least 24 hours to
achieve the desired humidity level.

Airflow is restricted.

Make sure there are no curtains, blinds, or furniture
blocking the side or back of the dehumidifier.

Dirty filter.

See the Cleaning The Air Filter section

The user set Humidity Level
may not be set low enough.

To reduce moisture, press the down arrow button to
lower the percent humidity desired in the room, or
set the dehumidifier to CO for continuous operation.

Doors and windows may
not be closed tightly.

Check that all doors, windows, and other openings
are securely closed.

Water is not draining
through drain hose

Make sure the drain is placed below the drain con-
nector nozzle to allow gravity to drain the water
(Refer to Gravity Drain Hose section in this manual).

Room temperature is too
low.

Moisture removal is best at higher room tempera-
tures. Lower room temperatures will reduce the
moisture removal rate. This model is designed to
operate at temperatures above 41°F.

Filter Indicator is lit.

Filter needs to be cleaned
every 250 hours of use.

Once filter has been cleaned, press the FILTER but-
ton for 3 seconds to turn the filter indicator off.

TROUBLESHOOTING

7

WATER DISPOSING OPTIONS

(Fig. 2)

(Fig. 3)

OPTION 1: EMPTYING MANUALLY
1. Pull out the bucket, grasping the side handles. (Fig. 1)
2. Carry the bucket by grasping the front corner of the bucket with one hand and the back of

the bucket with the other hand( Fig. 2)

3. Empty the bucket and replace the bucket in the dehumidifier. (Fig. 3)

NOTE: Dehumidifier will not work and settings can not be changed when the BUCKET FULL

indicator light is flashing or without the bucket properly installed.

(Fig. 1)

DO NOT REMOVE THE STYROFOAM IN THE BUCKET

This dehumidifier is equipped with a reliable Styrofoam float system. The Styrofoam
located inside the float in the bucket is essential to the bucket full system working
properly. Do not remove the Styrofoam from the float.

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