8 - e, Ection, Rror – Triton MAKO 2000 Operation Manual User Manual

Page 182: Ecovery

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S

ECTION

8 - E

RROR

R

ECOVERY

8-4

T

RITON

S

YSTEMS

, I

NC

.

M

AKO

C

ASH

D

ISPENSER

O

PERATION

M

ANUAL

After resetting the Dispenser, the RESET ERROR/MANAGEMENT Menu (refer to Figure 8-3.)
is displayed on the LCD display screen. This menu allows you to perform two actions:

1.) Enter MANAGEMENT mode.
2.) RESET the error that caused the OUT OF SERVICE condition.

After selecting the RESET ERROR option, and if no additional error conditions exist, the CUS-
TOMER WELCOME screen should appear. At this point one further step is usually recommended
to confirm that the dispenser is working normally, and that is to perform a TEST DISPENSE. The
success of this operation is usually a good indication that the overall dispenser control system and
dispensing mechanism are working normally.

It is possible that more than one error condition exists. In these cases, after resetting the original
error message (or after performing a TEST DISPENSE) a different error message may be dis-
played. Address each error message according to the instructions given in Table 8-1, until all
problems have been corrected and the Dispenser has been restored to normal operation, or you
are instructed to contact your service organization.

MAKO D

ISPENSER

E

RROR

C

ODES

Table 8-2, Mako Dispenser Error Codes, lists the status conditions that may be reported when
performing diagnostic testing of the dispensing mechanism (via the DIAGNOSTICS Manage-
ment Function). The status feedback is reported as a string of characters in the following form:
EXXXXXXXXX, where ‘E’ indicates ‘Error’ and each of the nine ‘X’ characters in the string
may take on the value of ‘0’ or ‘1’. The nine characters correspond to the status descriptions
‘S1’ through ‘S9’ shown in the table. If a ‘1’ is present in any ‘X’ character position, the status
condition (S1-S9) corresponding to that position exists in the dispenser. Note that multiple error
conditions may exist at the same time.

M

ISCELLANEOUS

E

RROR

C

ODES

Table 8-3, Miscellaneous Error Codes, lists error codes not included in the previous tables. It is
recommended that troubleshooting of these error conditions be coordinated through your service
provider.

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