Avigilon Access Control Manager - Legacy RedCloud Upgrade Path Instructions - Manual (Page 3)

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3. When logged into the hot standby appliance, edit the hot standby appliance’s record on the Appliance > Replication page and edit
the Replication Subscription for the connection to the Primary appliance. At the ‘Ldap Port’ field, enter the port that was configured
as the Primary appliance’s ‘Ldap Connect Port’ field value. Click the Save button at the bottom of the screen to save.
4. When logged into the Primary appliance, edit the Primary appliance’s record on the Appliance > Replication page and edit the
Replication Subscription for the connection to the hot standby appliance. For the ‘Ldap Port’ field, enter the port that was configured
as the hot standby appliance’s ‘Ldap Connect Port’ field value. Click the Save button at the bottom of the screen to save.
5. Once all appliances are upgraded and configured, verify the appliance version and test twoway replication (as described above). If
automatic fail-over support is needed, from the Primary appliance, check the ‘Monitor on’ flag on the Appliance > Replication page
under ‘Redundancy Settings’ and then click Save.
6. Now you can proceed to upgrade both appliances to ACM 5.2.0
Additional Notes on Upgrading from V3.6 or older
When an appliance is upgraded from V3.6 or older to interim version 4.2 as part of the upgrade sequence, the existing transaction
database is transferred to a new transaction database. This is done in the background in parallel with live transaction processing
after the interim 4.2 upgrade. During this time, transaction history from before the upgrade may not be available for reporting.
Depending on the size of the existing transaction database, this process can take several hours. Status can be viewed on the
Appliance > Software Update page. Note that this status is not updated live. The screen must be refreshed to see updates.
Customers can proceed to upgrade to version 5.2.0 prior to this process completing.
Additional Notes on Integrations with Avigilon ACC Video
Avigilon ACM 5.2.0 is not compatible with Avigilon ACC4. Existing installations that have integrations with Avigilon ACC4 video
will additionally need to update ACC servers to ACC5 (5.2.0.28 or later). The existing Avigilon VidProxy must be uninstalled, and
AvigilonAcmIntegration-5.2.0.28 is available for download as a zip file from ftp://ftp.avigilon.com/ACM/5.2.0 and must be installed
directly on the ACC5 server(s).