Jenway 6320D User Manual
Page 25
25
For further instructions refer to the service manual.
8.3
SERVICE
Our dedicated service staff are on hand to help in the unlikely event that your Jenway equipment
develops a fault. Please contact them by one of the following means with a clear description of
the problem:
E-mail: [email protected]
Tel: +44 (0) 1785 810475
Fax: +44 (0) 1785 810471
On occasion it may be necessary for your equipment to be sent back to our Service Department
for repair. In this case please contact the Service Department for a reference number which you
should include with your faulty equipment. Please also ensure you include a clear description of
the fault and a completed copy of our Decontamination Certificate. This is available as a
downloadable pdf file at www.jenway.com, or contact us and we will be happy to send you a copy.
Please clearly mark the package for the attention of the Service Department and post to the
following address:
Bibby Scientific Ltd
Beacon Road
Stone
Staffordshire
ST15 0SA
United Kingdom
All replacement parts are guaranteed for 1 year and where ever possible, returned equipment is
turned around in 10 working days.