Service information, Return for calibration, recertification or repair – Martel Electronics 135 User Manual

Page 63

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Service Information

Return for Calibration, Recertification or Repair

It is recommended that each calibrator be re-calibrated and/or
recertified on an annual basis, and pressure modules re-calibrated
and/or recertified on a 6 month basis, against precision standards that
are traceable to the National Institute of Standards and Technology.

All returns should include a statement of the work requested and the
exact address to which the unit should be returned. Martel Electronics
will return units on a prepaid basis.

RETURN AUTHORIZATION

All equipment and/or parts to be returned to Martel Electronics for
repair must have a Martel Electronics Return Material Authorization
(RMA) form accompanying the equipment. The RMA form may be
acquired by downloading it from the Martel Electronics website
(

www.Martelcorp.com

) or by calling Martel Electronics (603) 434-1433

or toll free (800) 821-0023.

Please fill out all RMA forms as completely as possible. Customer
name, address, and/or billing address when different from mailing
address. Include description of equipment (i.e. model numbers, serial
numbers, and quantities) along with purchase order number,
description of work to be done, (if repair work a detailed explanation of
the problem), and authorization to perform the work. This will ensure
rapid service.

C.O.D. CHARGES WILL NOT BE ACCEPTED.

Ship Prepaid to:

Martel Electronics Corporation

3 Corporate Park Drive, Unit 1

Derry, NH 03038

Attention: Service Department

Service Information

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