10 trouble shooting guide – Thermo Fisher Scientific CyberScan DO 300 User Manual

Page 47

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Instruction Manual

DO 300

44

10 TROUBLE SHOOTING GUIDE

Problem Cause

Solution

No display when
turned on

a) Batteries not in place

b) Batteries not in correct polarity (+

and – position).

c) Weak

batteries

a) Check that batteries are in place

and making good contact.

b) Re-insert batteries with correct

polarity.

c) Replace

batteries.

Unstable readings

a) Insufficient electrolyte in probe.

b) Air bubbles trapped around the

probe.

c) Dirty probe.

d) Probe not deep enough in

sample.

e) External noise pickup or induction

caused by nearby electric motor.

f)

Broken probe.

a)

Fill probe with electrolyte &
replace membrane. See page x.

b)

Tap probe to remove bubbles.

c)

Clean the probe and re-
calibrate.

d)

Make sure sample entirely
covers the probe sensors.

e)

Move or switch off interfering
motor.

f)

Replace probe.

Slow response

a) Dirty / Oily probe.

a)

Clean probe. See Section 9
“Probe Care & Maintenance”.

Not responding to
key press

a)

HOLD mode in operation.

b)

Damaged key pad.

c)

Internal program error.

a)

Cancel HOLD mode.

b)

Return to dealer.

c)

Reset all internal programs by
reinserting batteries.

“OR” or “UR” on
upper display

a)

Probe is shorted.

b)

Probe is in out-of-range (OR) or
under range (UR) condition.

d)

Broken probe.

a)

Test probe. Make sure probe is
fully connected to meter.

b)

Use different solution.

d)

Replace probe. See Accessories
section.

Temperature
reading erratic or
lower display reads
“OR”

a)

Temperature of solution is out of
range.

a)

Heat or cool solution.

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