Why you need a prosafe monitor, Customer service & warranty – ProMariner ProSafe One User Manual

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P r o d u c t O v e r v i e w

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Why You Need a ProSafe Monitor

It is very important that while your vessel is at dock, plugged into shore power, that
it's bonding system be electrically connected to earth. Without this connection the
chance is increased, through accident or failure in the electrical distribution system,
that the bonding system could become electrically “HOT”(presence of 110 or 220VAC).
An occurrence of this type could quickly become deadly both to anyone in the water,
boarding, or even aboard the vessel.

Also of importance to note is the presence of a device called the “Galvanic Isolator”.
This device is installed in the ground wire circuit between shore ground (earth) and
the vessel's bonding system. The purpose of the galvanic isolator is to allow the
bonding system to be isolated electrically from the dock and other vessels at low
voltages (below 1.4 volts) but to keep it connected to the shore ground at high voltage
potentials. This is so the vessel's zincs protect only the vessel they are on. You may
have heard the term “zinc saver”, a term used often to describe a galvanic isolator.

The intent of ABYC A-28 was to create a device which would test for continuity of the
shore power ground wire and to test the integrity of the galvanic isolator. By doing
these two tests at a regular interval you are assured that the vessel's galvanic isolator
is functioning properly and that the shore power system is electrically connected to
the “Shore Ground” (earth).

C u s t o m e r S e r v i c e & W a r r a n t y

We are committed to customer satisfaction and value your business. If at any time during
the warranty period you experience a problem with your new ProSafe One Ground Wire
and Galvanic Isolator Monitor, simply call us at 1-800-824-0524 for technical support.

If a replacement unit is needed during warranty period, ProMariner will ship a
replacement ProSafe Ground Wire and Galvanic Isolator Monitor at no cost with
a prepaid UPS shipping label for the original unit to be returned.

PROSAFE

ONE-YEAR LIMITED WARRANTY

Each product is guaranteed against defects in material and workmanship to the original consumer in normal use
for one full year after purchase at no charge.

• Warranty and repair adjustment calculated from manufacture date if not
registered within two weeks of sale.

• Warranty void if unauthorized repairs attempted.

Purchase or other acceptance of the product shall be on the condition and agreement that Professional Mariner
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. (Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply
to you.) This warranty is made in lieu of all other obligations or liabilities on the part of Professional Mariner.
Professional Mariner neither assumes nor authorizes any person for any obligation or liability in connection with
the sale of this product.

To make a claim under warranty, call Professional Mariner, LLC at 1-800-824-0524. Follow the company’s return
instructions. Professional Mariner will make its best effort to repair or replace the product, if found defective
within the terms of the warranty, within (30) days after return of the product to the company. Professional Mariner
will ship the repaired, or replaced product back to the purchaser.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
This warranty is in lieu of all others expressed or implied.

Factory Service Center & Technical Offices

Professional Mariner, LLC

200 International Drive STE 195

Portsmouth, NH 03801

Tel: 1-800-824-0524 www.promariner.com

Professional Mariner, LLC Headquarters

Tel: (603) 433-4440 / Fax: (603) 433-4442

Customer Service & Warranty

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