Setra System Model 141 - Manual (Page 3)

To assure prompt handling, please supply the following information and include it inside the package of
returned material:
1. Name and phone number of person to contact.
2. Shipping and billing instruction.
3. Full description of the malfunction.
4. Identify any hazardous material used with product.
Notes: Please remove any pressure fittings and plumbing that you have installed and enclose
any required mating electrical connectors and wiring diagrams.
Allow approximately 3 weeks after receipt at Setra for the repair and return of the unit.
Non-warranty repairs will not be made without customer approval and a purchase order to cover the
repair charges.
Calibration Services
Setra maintains a complete calibration facility that is traceable to the National Institute of Standards &
Technology (NIST). If you would like to recalibrate or recertify your Setra pressure transducers or
transmitters, please call our Sales Department at 1-800-257-3872 (978-263-1400) for scheduling, cost
and turnaround estimates.
Thank you,
Setra Systems, Inc.
RETURNING PRODUCTS FOR REPAIR
Please contact Setra (1-800-257-3872, 978-263-1400) before returning unit for repair to review
information relative to your application. Many times, only minor field adjustments may be necessary.
When returning a product to Setra, the material should be carefully packaged and shipped prepaid to:
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719
Attn: Repair Department