Setra System GCT-225 - Manual (Page 7)

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6.0 RETURNING PRODUCTS FOR REPAIR
Please contact Setra (1-800-257-3872, (978) 263-1400) before returning unit for
repair to review information to your application. Many times, only minor field
adjustments may be necessary. When returning a product to Setra, the
material should be carefully packaged, accompanied by the “Service/Repair/
Calibration Order Return” form” on page 8 and shipped to:
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719
Attn: Repair Department
Note: Return order form is also available on Setra’s web site @ www.setra.com.
To assure prompt handling, please supply the following information and
include it inside the package of returned material (Return Order Form
provided on page 8):
1. Name and phone number of person to contact.
2. Shipping and billing instructions.
3. Full description of the problem.
4. Identify any hazardous material used with product.
Notes: Please remove any pressure fittings and plumbing that you have
installed and enclose any required mating electrical connectors and wiring
diagrams.
Allow approximately 3 weeks after receipt at Setra for the repair and return of
the unit. Non warranty repairs will not be made without customer approval
and a purchase order to cover repair charges.
CALIBRATION SERVICES
Setra maintains a complete calibration facility that is traceable to the National
Institute of Standards & Technology (NIST). If you would like to recalibrate or
recertify your Setra pressure transducers, please call our Repair Department at
1-800-257-3872 (978-263-1400) for scheduling, cost and turnaround estimates.
7.0 LIMITED WARRANTY AND LIMITATION OF LIABILITY
SETRA warrants its Model GCT225 to be free from defects in materials and workmanship, subject to the following terms and
conditions: Without charge, SETRA will repair or replace products found to be defective in materials or workmanship within
the warranty period; provided that:
a) the product has not been subjected to abuse, neglect, accident, incorrect wiring not our own, improper
installation or servicing, or use in violation of instructions furnished by SETRA;
b) the product has not been repaired or altered by anyone except SETRA or its authorized service agencies;
c) the serial number or date code has not been removed, defaced, or otherwise changed; and
d) examination discloses, in the judgment of SETRA, the defect in materials or workmanship developed under normal
installation, use and service;
e) SETRA is notified in advance of and the product is returned to SETRA transportation prepaid.
Unless otherwise specified in a manual or warranty card, or agreed to in a writing signed by a SETRA officer, SETRA pressure
and acceleration products shall be warranted for one year from date of sale.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not limited to, any implied
warranty of merchantability for a particular purpose.
SETRA’s liability for breach of warranty is limited to repair or replacement, or if the goods cannot be repaired or replaced, to
a refund of the purchase price. SETRA’s liability for all other breaches is limited to a refund of the purchase price. In no
instance shall SETRA be liable for incidental or consequential damages arising from a breach of warranty, or from the use or
installation of its products.
No representative or person is authorized to give any warranty other than as set out above or to assume for SETRA any
other liability in connection with the sale of its products.