Document jam, Document is jammed in the top of the adf unit – Brother MFC-J650DW User Manual

Page 117

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Troubleshooting

103

B

c

Make sure you have set PC-Fax
Receive on the machine.
(See Advanced User’s Guide: PC-Fax
Receive (Windows

®

).)

If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
Touchscreen will ask if you want to
transfer the faxes to your PC.

d

Do one of the following:

To transfer all faxes to your PC,
press Yes. If Fax Preview

1

is set to

Off, you will be asked if you want to
also turn on the backup print option.

1

MFC-J870DW and MFC-J875DW only

To exit and leave the faxes in the
memory, press No.

e

Press .

Transferring the Fax Journal report to
another fax machine

B

If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)

a

Press

to temporarily interrupt the

error.

b

Press (Settings).

c

Press All Settings.

d

Press a or b to display Service.

e

Press Service.

f

Press Data Transfer.

g

Press Report Transfer.

h

Enter the fax number to which the Fax
Journal report will be forwarded.

i

Press Fax Start.

Document jam

B

Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps to clear a document
jam.

Document is jammed in the top of the
ADF unit

B

a

Take out any paper from the ADF that is
not jammed.

b

Open the ADF cover.

c

Remove the jammed document by
pulling it upward.

1 ADF cover

d

Close the ADF cover.

e

Press .

IMPORTANT

To avoid future document jams, close the
ADF cover correctly by pressing it down in
the center.

1

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