Brother MFC-J6920DW - Manual (Page 135)

Troubleshooting
121
B
Printer jam or paper jam
B
Locate and remove the jammed paper by
following these steps.
a
Unplug the machine from the AC power
outlet.
b
Pull the paper tray #1 (1) and then
tray #2 (2) completely out of the
machine.
 If the Touchscreen shows
Paper Jam [Rear], go to step j.
c
Pull out the jammed paper (1).
d
Lift the green Jam Clear Flap, and
remove the jammed paper.
e
Make sure you look carefully inside the
machine above and below the green
Jam Clear Flap for any pieces of paper.
1
2
1