Paper rubs against the printhead – Canon imagePROGRAF iPF8400S User Manual

Page 114

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iPF8400S Basic Guide

114

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Cause

Corrective Action

driver is set to Standard or
Fast.

or High modes, but the printing quality is lower.
(See "Giving Priority to Particular Graphic Elements and Colors for Printing.")➔User's
Guide

You are printing on paper
that tends to generate dust
when cut.

In the Control Panel menu, set CutDustReduct. in Paper Details to On.
(See "Reducing Dust from Cutting Rolls.")➔User's Guide

Paper rubs against the printhead

Cause

Corrective Action

The type of paper specified in the
printer driver does not match the
type loaded in the printer.

Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.")➔P.14
(See "Loading Sheets in the Printer.")➔P.21

Make sure the same type of paper is specified in the printer driver as you have
loaded in the printer.
1. Press the Stop button and stop printing.
2. Change the type of paper in the printer driver and try printing again.

Paper has been loaded
incorrectly, causing it to wrinkle.

Reload the paper.
(See "Loading Rolls in the Printer.")➔P.14
(See "Loading Sheets in the Printer.")➔P.21

The Printhead is set too low in the
Control Panel menu.

In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.")➔User's Guide

You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing ink.

When printing on Canon Heavyweight Coated Paper or other paper-based media,
choose a VacuumStrngth setting of Strong or Strongest in the Control Panel
menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height
setting.
(See "Adjusting the Vacuum Strength.")➔User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.")➔User's Guide

When printing on CAD Tracing Paper or other film-based media, choose a
VacuumStrngth setting of Standard, Strong, or Strongest in the Control Panel
menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height
setting.
(See "Adjusting the Vacuum Strength.")➔User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.")➔User's Guide

When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth
setting of Weakest in the Control Panel menu. If rubbing still occurs, in the Control
Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")➔User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.")➔User's Guide

When you have loaded paper, the
paper you have loaded does not
match the type selected on the
Control Panel.

Be sure to select the correct type of paper in the Control Panel menu when loading
paper.
(See "Loading Rolls in the Printer.")➔P.14
(See "Loading Sheets in the Printer.")➔P.21

Since the leading edge of the
paper curls strongly or ripples, the
leading edge of the paper rubs
against the printhead.

Set Cutting Mode to Manual on the Control Panel menu, and select Do not
perform
for the paper leading edge detection setting.
In this case, when keeping track of the amount of roll paper left, set
ManageRemainRoll to Off before loading the roll paper and then set
ManageRemainRoll to On after loading the roll paper.

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