Returning parts – Agilent Technologies HP 16500 User Manual
Page 30
Returning Parts
Before shipping the module to Hewlett-Packard, contact your nearest
Hewlett-Packard sales office for additional details.
1
Write the following information on a tag and attach it to the part to
be returned.
•
Name and address of owner
•
Model number
•
Description of service required or failure indications
2
Remove accessories from the module.
Only return accessories to Hewlett-Packard if they are associated with the
failure symptoms.
3
Package the module or assemblies.
You can use either the original shipping containers, or order materials from
an HP sales office.
C A U T I O N
Package the interface module in electrostatic material. Failure to do so
could cause electrostatic discharge, damaging the module.
4
Seal the shipping container securely, and mark it FRAGILE.
Servicing the Interface Module
Returning Parts
3-13